Jon Albano is the Founder and CEO of the LodgingMetrics dashboard for hotels, and host of the Lodging Leaders podcast.
For more than 13 years, he defined Membership Services for AAHOA, one of the fastest-growing organizations in the hospitality industry, with more than 12,500 members owning more than 20,000 hotels that total $128 billion in property value. After effectively executing 13 national conventions, hundreds of regional trade shows, and attending numerous industry events, Jon is recognized by many as a leading hospitality needs expert in bringing owners and vendors together for mutual gain.
As Vice President of Membership, he led the Membership, Education & Professional Development, Public Relations & Communications, and Information Technology departments. Jon used his engineering background and passion for efficiencies to improve staff productivity and enhanced members’ experience by implementing countless technology solutions, designing custom software, and overseeing the development of multiple websites and mobile applications.
Many companies in the hotel industry claim they practice diversity in their hiring practices. When questioned about how many Black people they employ, most companies can back up their hiring outcomes with data. That’s all well and good, but what’s missing in most employment demographics is a measurement of how inclusive the company is not read more
Imagine holding a conference on racism, diversity and inclusion in Corporate America and seeing your event invaded by outsiders shouting racial epithets and vulgarities while flying both the Nazi and American flags. Actually, there is no need to imagine it because it happened earlier this month during a digital event organized by the founders of read more