Rick Tomljenovic has been in the hospitality industry for more than 35 years. He’s an owner and Chief Operating Officer of Tristar Hotel Management, a midsize company managing between 15-25 properties on average per year, including 5 properties that they own.
Rick is also Chief Operating Officer for HMBookstore.com – a cutting edge online hospitality and tourism training company with more than 70 eBooks published. HMBookstore’s eBooks have been adopted by professors at top U.S. hospitality universities, and over 13,000 eBooks have been sold to university students since 2012.
After high school, Rick attended Forrest Park College and earned a hospitality degree. He worked for several midscale and largescale management companies, and spent a lot of time working for Holiday Inn managing several of their properties in the Chicago/Midwest region.
Early on, Rick had the pleasure of working with the Holiday Inn training program and he was enamored by the experience. Those early examples of great training programs and materials planted the seed of what would later evolve into HMBookstore.com.
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The holiday season is upon us. For many hotels, regular business tends to drop off this time of year. Seasonality takes different forms and depends on several factors, including your hotel’s target market and its location. In this episode, we find out how hoteliers can leverage the traditional retail sales season as well as the read more
Hotel industry analysts and watchers expect property renovations in the United States to surge over the next two years. They cite several reasons for the outlook, including: The industry has surpassed the peak of its recovery from the Great Recession; A slowdown in revenue growth is predicted for this year and next; The leveling off read more