Rick Tomljenovic has been in the hospitality industry for more than 35 years. He’s an owner and Chief Operating Officer of Tristar Hotel Management, a midsize company managing between 15-25 properties on average per year, including 5 properties that they own.
Rick is also Chief Operating Officer for HMBookstore.com – a cutting edge online hospitality and tourism training company with more than 70 eBooks published. HMBookstore’s eBooks have been adopted by professors at top U.S. hospitality universities, and over 13,000 eBooks have been sold to university students since 2012.
After high school, Rick attended Forrest Park College and earned a hospitality degree. He worked for several midscale and largescale management companies, and spent a lot of time working for Holiday Inn managing several of their properties in the Chicago/Midwest region.
Early on, Rick had the pleasure of working with the Holiday Inn training program and he was enamored by the experience. Those early examples of great training programs and materials planted the seed of what would later evolve into HMBookstore.com.
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Hotel owners and operators who believed they could go it alone before the coronavirus pandemic devastated the hotel industry are having another think and turning to third-party managers to work their way back to profitability in the post-pandemic recovery. Another trend contributing to the growth in third-party managers’ business is more commercial real estate investors armed with cash entering the hotel sector and in need of an experienced operations team. Episode 321 of Lodging Leaders podcast explores the growth of third-party management companies over the past 12 months. This report is part of Lodging Leaders’ coverage of the coronavirus crisis and its impact on the hospitality industry.
The Ever Given container ship running aground on March 23 in the Suez Canal got worldwide attention, but it is just one of many reasons for the breaks in the global supply chain that are impacting the U.S. hotel industry’s post-pandemic revival plans. Shipping companies in Asia and Europe are contending with a boatload of challenges, including a lack of containers, traffic jams at West Coast ports and increased costs. Long Live Lodging explores what the problems mean to hotel owners and developers eager to refresh their properties and welcome guests back.