Les brings 30+ years of experience as a Fortune 200 IT executive, an entrepreneur, and a creator of several of the travel and entertainment industries’ most game-changing technologies. He’s been lauded by top executives at many of the world’s most respected technology companies including HP, Microsoft, Google, Dell, and Cisco as the best CIO they have ever seen and he’s earned the distinction of a top 50 CIO by CIO Magazine.
After earning his MBA in Internet, Information Technology Strategy from Emory University’s Goizueta Business School, Les joined Holiday Inn Worldwide as their Director of Emerging Technologies where he planned, developed and implemented the hotel industry’s first web-based, Internet travel reservation system for the company in 1994. Les then joined Carlson Wagonlit Travel in 1996 as their Chief Technology Officer where he built the industry’s first Internet-based system for the travel industry. In 1999, Les Co-Founded AgentWare where he designed and developed the first and most comprehensive Meta-Search Engine for the travel industry, and he then licensed it to Kayak.
Over the next 10 years, Les founded and grew two more tech companies – INTENT MediaWorks, a file-sharing content Management & Distribution platform in the entertainment industry, and PLAT4M, where he built highly scalable SaaS applications for the Web 2.0, Media and Travel Industries.
Most recently, in 2013, Les returned to the corporate world as Global CIO & Chief Innovation Officer for the Las Vegas Sands.
Les Ottolenghi
Lodging Econometrics has tracked the hotel industry since 1998. Its global database includes new-hotel pipelines as well as renovations and brand conversions. Hotel franchisers once eager to launch new brands are focused on converting existing hotels because it’s a faster way to recover revenue lost to the COVID-19 pandemic than through new construction. In Episode 346, Lodging Leaders explores the increasing number of conversions in the U.S. hotel industry and what owners and operators need to consider before repositioning an asset.
In the first few months of the COVID-19 pandemic in the U.S., financiers anticipated a swell of distressed hotel businesses. Some raised rescue funds to respond to what they thought was a pending crisis. Though there are financial rescues taking place, the level of such activity is far below what industry advisers and fund managers expected. Commercial real estate investors positioned to act in the early days of the pandemic held off and are now just beginning to unleash their cash hoards totaling billions of dollars. Episode 345 of Lodging Leaders podcast explores the state of capital investment in the hotel industry.