Jonathan “Jon” Albano is Founder & CEO of LodgingMetrics – a secure, cloud-based platform that enables hoteliers to track all of their critical business metrics across multiple properties from anywhere at any time, using a laptop, tablet or smart phone. He also hosts the popular Lodging Leaders podcast, an interview based show providing powerful business strategies for hotel professionals.
For more than 13 years, Jon defined Membership Services for AAHOA, one of the fastest-growing organizations in the hospitality industry, with over 14,000 members owning more than 20,000 hotels that total $128 billion in property value.
After effectively executing 13 national conventions, hundreds of regional trade shows, and attending numerous industry events, Jon is recognized by many as a leading hospitality needs expert in bringing owners and vendors together for mutual gain. As Vice President of Membership, he led the Membership, Education & Professional Development, Public Relations & Communications, and Information Technology departments.
Jon used his engineering background and passion for efficiencies to improve staff productivity and enhanced members’ experience by implementing countless technology solutions, designing custom software, and overseeing the development of multiple websites and mobile applications.
After years of working closely with hotel owners, Jon discovered that there are many “pains” hoteliers face on a daily basis, and in February of 2014, he left AAHOA to find ways that technology can cold solve them.
Hoteliers and allied companies invested in both lodging and senior-living assets demonstrate how the spirit of hospitality and its best practices extend into other real-estate-asset groups. Episode 343 of Lodging Leaders podcast is the second in a two-part series that explores the hospitality industry’s growing interest in senior living.
Since she was a teenager volunteering at senior-living facilities in Boston, Serena Lipton knew she wanted a career in senior housing. But she had a difficult time finding the college program she believed would educate and prepare her to serve in the senior-living industry. After graduating from Boston University School of Hospitality Administration and working as an analyst for JLL’s Senior Housing Valuation Advisory, Lipton finally found what she was looking for. This fall she enrolled in BU’s Master of Management in Hospitality with a new concentration in senior living. She and other students are on the cusp of what BUSHA believes is a massive shift in how Americans view aging and where opportunities lie for the hospitality industry.