LODGING LEADERS
024 | The Future of Almost Everything with Patrick Dixon
LODGING LEADERS
Patrick Dixon has been ranked as one of the 20 most influential business thinkers alive today by Thinkers 50. He’s often described as a Futurist keynote speaker, and he’s authored 16 books (650,000 in print in 40 languages) including Futurewise, SustainAgility, The Genetic Revolution, Building a Better Business, and his latest book, The Future of Almost Everything.
Patrick consults to multinationals on wide range of trends / strategic issues, across every industry, and keynotes at conferences on global trends in up to 4 countries a week (53 nations) – from 15 to 4,500 people in each group, for companies such as Google, Microsoft, General Electric, GSK, Siemens, Phillips, AT&T, BP, Prudential, and Barclays Bank.
He has contributed (keynotes / lectures) to Executive Education, MBA and many other programmes at London Business School since 1999, as well as to Open Programmes at six other business schools.
Patrick is Founder and Chairman of Global Change Ltd (trends and strategy consulting), Chairman of Virttu Biologics Ltd (cancer research biotech), and non-executive director of Acromas Health Care Ltd (Allied Health Care Ltd, Nestor Health Care Ltd and Saga Health Care Ltd).
In This Episode, Patrick Talks About:
- What it means to be a futurist
- Motivating your staff, and the mistakes that many companies that demotivate their employees.
- How to amaze your guests by looking at the experience you create at your hotel from their perspective.
- Understanding how your customer is feeling right now – are they exhausted from a long day of travel, stressed about a business meeting they have tomorrow, hungry, thirsty, tired?
- Big data, and ways technology can enhance the customer experience.
- Social media, reviews, and the truth about how Google ranks reviews.
Resources & Links
Patrick Dixon
LODGING LEADERS
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346 | Repositioning For Recovery: Hotel conversions to outpace new builds
Lodging Econometrics has tracked the hotel industry since 1998. Its global database includes new-hotel pipelines as well as renovations and brand conversions. Hotel franchisers once eager to launch new brands are focused on converting existing hotels because it’s a faster way to recover revenue lost to the COVID-19 pandemic than through new construction. In Episode 346, Lodging Leaders explores the increasing number of conversions in the U.S. hotel industry and what owners and operators need to consider before repositioning an asset.
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345 | ‘Rosy View of Future’: Hotel industry sees unleashing of pent-up investor demand
In the first few months of the COVID-19 pandemic in the U.S., financiers anticipated a swell of distressed hotel businesses. Some raised rescue funds to respond to what they thought was a pending crisis. Though there are financial rescues taking place, the level of such activity is far below what industry advisers and fund managers expected. Commercial real estate investors positioned to act in the early days of the pandemic held off and are now just beginning to unleash their cash hoards totaling billions of dollars. Episode 345 of Lodging Leaders podcast explores the state of capital investment in the hotel industry.