LODGING LEADERS
025 | Bringing Magic To Hotels With Kunal Patel
LODGING LEADERS
Kunal Patel grew up in the hotel industry. The son of successful multi-property owners, he learned firsthand how difficult it is to make a hotel run efficiently.
Kunal commenced studies in Business at Florida Atlantic University in Boca Raton, Fla, before transferring to Florida State/Florida A&M College of Engineering, where he majored in Chemical Engineering.
After excelling in his coursework and completing an internship with Carbonyx Inc., he joined the Carbonyx office in 2011 in Dahej, Gujarat, India. There, he oversaw daily operations at a $100 million facility where his responsibility including human resource management of more than 300 staff members, procurement, marketing, and product sales.
In 2014, he formed Hoteligent.com to provide innovative software and hardware solutions to help hotels improve efficiencies and drive profits. As Chief Executive Officer, Kunal partnered with MagicJack to create a commercial-quality VoIP solution for hotels – HOTELiJack. Together, they’re offering dependable, unlimited local and long distance telephone service for Hotels using their existing Internet connection, enabling hotels to save 60% or more compared to traditional phone solutions.
In This Episode, Kunal Talks About:
- Trends – hotel phone usage by guests is declining, but rates continue to soar
- The truth about many current phone solutions
- How VoIP (Voice over IP) technology works and why it’s a smarter solution
- Redundancy in the event your Internet connection goes down
- Why long contracts, early termination fees, and bad customer service are a thing of the past
Resources & Links
- Email: kunal.p[at]hoteligent.com
- Kunal on LinkedIn
- Kunal on Facebook
- Hoteligent.com
- HOTELiJack video
- MagicJack.com
LODGING LEADERS
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262 | Strongest Link: Hotel procurement specialists keep supply chain connected
The coronavirus pandemic has disrupted the global supply chain. With most whole goods and components coming from China, the U.S. hospitality industry began to scramble in January to keep the supplies coming. Manufacturing has resumed in China as the crisis has reportedly eased there, but the outbreak has yet to reach its peak in the read more
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261 | Let’s Make a Deal: Coronavirus crisis alters hotel transaction landscape
The U.S. hotel industry has practically grinded to a halt in the wake of the coronavirus crisis. As Lodging Leaders shared in our previous report, Episode 260, hotel business performance has declined to unprecedented levels. Another area of the industry that the COVID-19 pandemic is impacting is hotel transactions. Properties remain on the market, but read more