Mark Lewis-Brown is a hospitality industry veteran with 25 years of experience in online distribution, hotel operations and airline sales. He’s recognized as a visionary for product development, client services and marketing efforts at Vertical Booking, Centric Hospitality Group and Genares.
Mark founded InnPoints in 1995, giving independent and boutique properties the chance to establish a loyal client base and compete with the major hotel chains through a frequent stay program. One year later, the company merged with Bed&Breakfast Direct to form InnPoints Worldwide, an electronic reservation distribution and marketing company. After fifteen successful years of developing reservation technology and services including Qube Hotels and StayCredits, Mark played a key role in the creation of Centric Hospitality Group, designing a powerful parent company for InnPoints Worldwide and long-time partner CARINO Hotels and Resorts.
Prior to founding InnPoints, Mark owned and operated several successful lodging properties in Salt Lake City, UT and Albuquerque, NM and spent 13 years at Delta Airlines.
The coronavirus pandemic has disrupted the global supply chain. With most whole goods and components coming from China, the U.S. hospitality industry began to scramble in January to keep the supplies coming. Manufacturing has resumed in China as the crisis has reportedly eased there, but the outbreak has yet to reach its peak in the read more
The U.S. hotel industry has practically grinded to a halt in the wake of the coronavirus crisis. As Lodging Leaders shared in our previous report, Episode 260, hotel business performance has declined to unprecedented levels. Another area of the industry that the COVID-19 pandemic is impacting is hotel transactions. Properties remain on the market, but read more