03 | Sloan Dean: ‘We have to think differently’

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Remington Hotels named Sloan Dean president and CEO just a few months before the coronavirus pandemic struck the U.S. and decimated its hospitality industry. Dean, a self-described millennial, said the lodging sector is taking on a new look as companies restructure their executive and line-level ranks and leisure travelers hit the road. The post-pandemic world requires new ways of doing business, Dean said, noting new labor models and the emergence of a chief commercial role to oversee all aspects of revenue.

Episode 3 of Lodging Luminaries features host Jason Freed and Dean in a thought-provoking conversation about what’s ahead for hospitality.

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