Greg Plank’s diverse hospitality career spans more than 50 years, beginning as a receiving clerk at the Barclay Hotel in Philadelphia. He graduated from Cornell University with a Bachelor of Science degree in Hotel Administration. He worked in advertising for hotel clients in New York in account management and some creative work. Greg moved to Boston to work with: Sheraton Corporation as Manager of Food and Beverage Marketing and Director of Marketing for Sheraton’s Franchise Division.
His career has included: General Manager of a full service hotel, Vice President of Operations and Development for Sheraton Inns, Inc. and Hawthorn Suites, Vice President of Marketing for Ramada, and Executive Vice President-Franchise for Forte Hotels North America, and President of Forte Hotels-South America. Greg recently served as President of Country Hearth Inns and Suburban Lodges of America. He is presently President of Genesis Creative Solutions a marketing, service, and lodging consulting firm.
Greg is the author of two books:
More than 1,700 hotels in the U.S. closed in spring 2020 at the height of the coronavirus pandemic. At the end of August, 1,200 were closed, reported Kalibri Labs. Meantime, 840 new hotels opened last year and 900 are on track to open this year, according to Lodging Econometrics. Episode 337 of Lodging Leaders explores the challenges owners faced in reopening closed hotels as well as what owners and operators did to ramp up business at hotels that were at such low levels of occupancy, they might as well have been closed. We also feature owners who opened new properties during the pandemic. One owner we interviewed opened two new hotels while doing what it took to keep his existing properties in business. This report is part of our ongoing coverage of the coronavirus crisis and its impact on the hospitality industry.
As America approaches the 20th anniversary of the terrorist attacks on its homeland, Lodging Leaders explores the impact 9/11 had on the U.S. travel sector. We feature hotel industry leaders who were on duty that fateful day and can recall the shock of the attacks, how they cared for frightened guests and how the event changed hotel operations. They also draw parallels to the coronavirus crisis and remind listeners of the resiliency of the nation’s hospitality industry.