Dawn is President and CEO of PHD Hospitality, a full service asset management, design and development company based in Scottsdale, AZ. In just 10 years, PHD has operated, owned or managed a portfolio of up to 23 properties under management in 11 states.
Prior to launching the PHD Hospitality brand in 2006, Dawn spent the majority of her career climbing the ranks within Hilton Hotels Corporation, across the country, from Focused Service to Full Service and capping off her tenure as Vice President of Brand Management for Hilton Garden Inn.
Dawn and her team prepared a download exclusively for the Lodging Leaders community. Her guide “Leadership by Moxie: 7 Strategies of an Effective Leader” is a great supplement to this interview … and it’s FREE.
Kierland Executive Center
7025 E Greenway Parkway Suite 200
Scottsdale, Arizona 85254
Phone: (602) 714-2442
Fax: (480) 905-6930
Since she was a teenager volunteering at senior-living facilities in Boston, Serena Lipton knew she wanted a career in senior housing. But she had a difficult time finding the college program she believed would educate and prepare her to serve in the senior-living industry. After graduating from Boston University School of Hospitality Administration and working as an analyst for JLL’s Senior Housing Valuation Advisory, Lipton finally found what she was looking for. This fall she enrolled in BU’s Master of Management in Hospitality with a new concentration in senior living. She and other students are on the cusp of what BUSHA believes is a massive shift in how Americans view aging and where opportunities lie for the hospitality industry.
Rainer Jenss of Nyack, New York, founded the Family Travel Association seven years ago to help parents and caregivers introduce children to the world through travel, whether that’s a yearlong trip around the world that Jenss and his family took or a weekend getaway to a nearby destination. To help the travel industry gauge what parents want when they take their kids on vacation, FTA conducts an annual study. The U.S. Family Travel Survey 2021 reveals the shift in mindset the COVID-19 pandemic has created in families planning a trip over the next 12 months. Hoteliers use can use the information to generate business and boost their strategies to recover and sustain business now and other the coming months.