Jay Papasan is co-author of the best-selling book The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results, which has garnered more than 238 appearances on the national bestseller lists including #1 on the Wall Street Journal, NewYork Times, and USA Today.
Jay serves as Gary Keller’s co-author and executive editor on other best-selling titles including: The Millionaire Real Estate Agent, The Millionaire Real Estate Investor, SHIFT: How Top Real Estate Agents Tackle Tough Times, FLIP: How to Find, Fix, and Sell Houses for Profit, and HOLD: How to Find, Buy, and Rent Houses for Wealth. He also co-authored SHIFT Commercial.
Before joining Keller Williams Realty, Jay served as an editor at HarperCollins Publishers where he worked on such best-selling books as Body-for-Life by Bill Phillips and Go for the Goal by Mia Hamm.
I prepared a FREE download – The ONE Thing Planner – to help you tackle your to-do list. I use this every day to help me stay on task and focus on my ONE thing. If you want to achieve extraordinary results each day, download the planner.
The ONE Thing
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Bijal Patel, 31, is CEO of Coast Redwood Hospitality and the youngest chair of the California Hotel & Lodging Association. He’s made even more history at CHLA by agreeing to serve an unprecedented second term as the lodging industry emerges from the coronavirus pandemic. Patel is a third-generation hotelier. Being so steeped in hospitality at such a young age is not new for members of the Indian American hotelier community, but Patel fears the pandemic has drained the industry of emerging talent. Lodging Leaders spotlights Patel, who represents a leadership demographic that is fighting for the life of the hospitality industry as they watch their peers veer toward other career paths.
Many hotels these days have made room for guests with disabilities. Hotel managers and staff should also know what the Americans with Disabilities Act says about accommodating guests with pets. During the pandemic lockdowns, a lot of people added a pet to their household and now they’re bringing Fido along on vacation. Hotel employees need to know how to cater to both consumers who are pet owners as well as guests who travel with a trained service animal. Episode 329 of Lodging Leaders podcast reports on how the ADA defines a service animal and how a hotel is legally obligated to serve a guest who comes with a dog or any other animal.