LEADERSHIP
081 | Building Commitment Through Clarity, Focus and Accountability with Susan Hasty
LEADERSHIP
Susan is the CEO of 360 Profit Masters and the host of the Lucrative Leadership Conversations podcast. Her passion is helping business owners and CEOs improve their own clarity, focus and commitment to build more sustainable organizations empowered to make economic liberty a reality.
Susan is a member of the Marshall Goldsmith Stakeholder Centered Coaching Network of International Leadership coaches, she is certified in Neurolinguistic Programming (NLP), and is a Strategic HR Business Partner by the Human Capital Institute.
In This Episode, Susan Reveals …
- Why traditional performance reviews are flawed, and why they are as painful for management as they are for the employees.
- The concept of “Organizational slack”, a measurement of excess capacity, and why feedback loops are critical to help organizations stay on course.
- Why clarity around people’s jobs, experience and expectations is so important.
- Why you can’t just demand accountability and commitment.
- Why, for employees to be committed, they have to have role clarity, they have to know what the focus is, and everybody on the team needs to know who is accountable for what.
Susan prepared a FREE download for the listeners – the Role Results Matrix – that is designed to help mangers and employees gain role clarity. The download includes a blank matrix, and a completed sample for reference. To get the most out of this interview, download the Role Results Matrix.
Resources & Links
Free Download
Susan Hasty
- susan@360profitmasters.com
Lucrative Leadership Conversations podcast
360 Profit Masters
LEADERSHIP
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346 | Repositioning For Recovery: Hotel conversions to outpace new builds
Lodging Econometrics has tracked the hotel industry since 1998. Its global database includes new-hotel pipelines as well as renovations and brand conversions. Hotel franchisers once eager to launch new brands are focused on converting existing hotels because it’s a faster way to recover revenue lost to the COVID-19 pandemic than through new construction. In Episode 346, Lodging Leaders explores the increasing number of conversions in the U.S. hotel industry and what owners and operators need to consider before repositioning an asset.
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345 | ‘Rosy View of Future’: Hotel industry sees unleashing of pent-up investor demand
In the first few months of the COVID-19 pandemic in the U.S., financiers anticipated a swell of distressed hotel businesses. Some raised rescue funds to respond to what they thought was a pending crisis. Though there are financial rescues taking place, the level of such activity is far below what industry advisers and fund managers expected. Commercial real estate investors positioned to act in the early days of the pandemic held off and are now just beginning to unleash their cash hoards totaling billions of dollars. Episode 345 of Lodging Leaders podcast explores the state of capital investment in the hotel industry.