LEADERSHIP
081 | Building Commitment Through Clarity, Focus and Accountability with Susan Hasty
LEADERSHIP
Susan is the CEO of 360 Profit Masters and the host of the Lucrative Leadership Conversations podcast. Her passion is helping business owners and CEOs improve their own clarity, focus and commitment to build more sustainable organizations empowered to make economic liberty a reality.
Susan is a member of the Marshall Goldsmith Stakeholder Centered Coaching Network of International Leadership coaches, she is certified in Neurolinguistic Programming (NLP), and is a Strategic HR Business Partner by the Human Capital Institute.
In This Episode, Susan Reveals …
- Why traditional performance reviews are flawed, and why they are as painful for management as they are for the employees.
- The concept of “Organizational slack”, a measurement of excess capacity, and why feedback loops are critical to help organizations stay on course.
- Why clarity around people’s jobs, experience and expectations is so important.
- Why you can’t just demand accountability and commitment.
- Why, for employees to be committed, they have to have role clarity, they have to know what the focus is, and everybody on the team needs to know who is accountable for what.
Susan prepared a FREE download for the listeners – the Role Results Matrix – that is designed to help mangers and employees gain role clarity. The download includes a blank matrix, and a completed sample for reference. To get the most out of this interview, download the Role Results Matrix.
Resources & Links
Free Download
Susan Hasty
- susan@360profitmasters.com
Lucrative Leadership Conversations podcast
360 Profit Masters
LEADERSHIP
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291 | On The Brink: Hotel associations lobby on Capitol Hill to ward off disaster
Leaders at AAHOA and the American Hotel & Lodging Association say time is running out for the nation’s 57,000 hotels in need of federal government financial relief as the coronavirus pandemic in the U.S. heads into its eighth month. Cecil Staton, president and CEO of AAHOA, and Chip Rogers, president and CEO of AHLA, are tirelessly rallying the industry to implore Congress to act soon before half of the country’s hotels go into foreclosure. This report is part of our ongoing coverage of the coronavirus crisis and its impact on the hotel industry.
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290 | DAY-CATIONS: Hotels turn guest rooms into private office spaces
With hotel occupancies hovering around an average of 50 percent, owners and operators are seeking new ways to generate revenue beyond traditional overnight stays. One solution in the works is day use of hotel rooms. Hotel companies such as Red Roof, Hyatt Hotels Corp. and Hilton are promoting the practice during the COVID-19 pandemic. Ahead of the curve is HotelsbyDay.com, a day-use booking platform that is marketing hotels as the new office space. Long Live Lodging explores the unconventional use of hotels and how owners and operators can position their properties to attract day users. This is part of our ongoing coverage of the coronavirus crisis and its impact on the hotel industry.