EMPLOYEE RECRUITMENT & RETENTION
083 | How to Build Great Hotel Teams with the Hotelier Mastermind
EMPLOYEE RECRUITMENT & RETENTION
At it’s core, the Hotelier Mastermind includes John Hogan, Kathleen Hogan, Tim Danyo and Jon Albano.
John and Kathleen are the Co-Founders of HospitalityEducators.com, a hotel consulting resource for hospitality professionals focused on making hotels more profitable. Kathleen is the CEO and John is the Chief Learning Officer. Among other things, Hospitality Educators is the creator and facilitator of the AAHOA Certified Hotel Owners Program, the CHO.
Tim is a film maker, an educator, and an entrepreneur, and he’s the Founder and CEO of the video production company ImaginationMedia.tv
At the beginning of this year, we partnered together to form the Hotelier Mastermind – a carefully selected “think tank” of leading hospitality professionals – to help us identify the biggest challenges hoteliers face today, and utilize the collective intelligence of the group to solve them.
In This Episode, We Talk About
- The mastermind process, what a mastermind group is, and the criteria we used to carefully select the right participants to help us.
- The problem we uncovered of finding and keeping quality hotel associates, how we went about validating it, and what we learned about the cause.
- The solution, which includes:
- how to source top talent
- how to winnow the list of candidates
- how to effectively interview
- how to on-board and orient your new hires
- how to keep the A Players for the long haul.
As you know, I always try to offer practical, actionable advice to my listeners, so I got the mastermind to agree to share a lot of what we learned with my audience for FREE.
–> If building a great hotel team is important to you, hop over to buildgreathotelteams.com and enter your name and email address at the bottom of the page.
Over the next couple weeks, we’re going to be sharing a FREE 3-VIDEO TRAINING COURSE, including downloads, and details for upcoming webinars. And if you’re already on my email list, that’s great … but this is a unique segment of that list, because we only want to share this information with people that are truly interested in understanding and solving this problem. We’re going to start sending out the content this coming Monday, October 31, and it won’t be available anyplace else, so go ahead and sign up now. I promise, you won’t be disappointed.
Resources & Links
John Hogan
- john.hogan[at]hospitalityeducators.com
- HospitalityEducators.com website
Kathleen Hogan
- kathleen@hospitalityeducators.com
Tim Danyo
- tdanyo@imaginationmedia.tv
- Imagination Media website
EMPLOYEE RECRUITMENT & RETENTION
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341 | One Big Happy: Travel survey reveals how hotels can attract families
Rainer Jenss of Nyack, New York, founded the Family Travel Association seven years ago to help parents and caregivers introduce children to the world through travel, whether that’s a yearlong trip around the world that Jenss and his family took or a weekend getaway to a nearby destination. To help the travel industry gauge what parents want when they take their kids on vacation, FTA conducts an annual study. The U.S. Family Travel Survey 2021 reveals the shift in mindset the COVID-19 pandemic has created in families planning a trip over the next 12 months. Hoteliers use can use the information to generate business and boost their strategies to recover and sustain business now and other the coming months.
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340 | New Glass Ceiling: Industry leaders work to shatter barriers for women hotel owners and investors
Whether they’re new to the concept or they’ve worked in lodging for years, women are an emerging force in hotel development, investment and ownership. Several industry leaders are making significant strides in building programs that encourage and support women interested in becoming hotel owners and investors. This report examines new projects and updates the status of existing efforts by industry leaders to recruit women as owners and help them hurdle barriers such as critical access to capital.