EMPLOYEE RECRUITMENT & RETENTION
083 | How to Build Great Hotel Teams with the Hotelier Mastermind
EMPLOYEE RECRUITMENT & RETENTION
At it’s core, the Hotelier Mastermind includes John Hogan, Kathleen Hogan, Tim Danyo and Jon Albano.
John and Kathleen are the Co-Founders of HospitalityEducators.com, a hotel consulting resource for hospitality professionals focused on making hotels more profitable. Kathleen is the CEO and John is the Chief Learning Officer. Among other things, Hospitality Educators is the creator and facilitator of the AAHOA Certified Hotel Owners Program, the CHO.
Tim is a film maker, an educator, and an entrepreneur, and he’s the Founder and CEO of the video production company ImaginationMedia.tv
At the beginning of this year, we partnered together to form the Hotelier Mastermind – a carefully selected “think tank” of leading hospitality professionals – to help us identify the biggest challenges hoteliers face today, and utilize the collective intelligence of the group to solve them.
In This Episode, We Talk About
- The mastermind process, what a mastermind group is, and the criteria we used to carefully select the right participants to help us.
- The problem we uncovered of finding and keeping quality hotel associates, how we went about validating it, and what we learned about the cause.
- The solution, which includes:
- how to source top talent
- how to winnow the list of candidates
- how to effectively interview
- how to on-board and orient your new hires
- how to keep the A Players for the long haul.
As you know, I always try to offer practical, actionable advice to my listeners, so I got the mastermind to agree to share a lot of what we learned with my audience for FREE.
–> If building a great hotel team is important to you, hop over to buildgreathotelteams.com and enter your name and email address at the bottom of the page.
Over the next couple weeks, we’re going to be sharing a FREE 3-VIDEO TRAINING COURSE, including downloads, and details for upcoming webinars. And if you’re already on my email list, that’s great … but this is a unique segment of that list, because we only want to share this information with people that are truly interested in understanding and solving this problem. We’re going to start sending out the content this coming Monday, October 31, and it won’t be available anyplace else, so go ahead and sign up now. I promise, you won’t be disappointed.
Resources & Links
John Hogan
- john.hogan[at]hospitalityeducators.com
- HospitalityEducators.com website
Kathleen Hogan
- kathleen@hospitalityeducators.com
Tim Danyo
- tdanyo@imaginationmedia.tv
- Imagination Media website
EMPLOYEE RECRUITMENT & RETENTION
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310 | Hotels Convert to Housing: Federal COVID-19-relief funds fuel transactions
Dhruv Patel, president of Ridgemont Hospitality, in October shared a bittersweet moment with his parents, Pravin and Sima Patel, when the family business sold the first motel that Pravin had built from the ground up more than 30 years ago. But they rest assured knowing it was the right decision because the 22-room property is being converted into affordable housing for military veterans at risk of homelessness. The transaction is among hundreds taking place across the U.S. as state and local governments work with non-profit agencies to create affordable housing solutions for vulnerable populations amid the COVID-19 pandemic. In Episode 310 Long Live Lodging reports on the financial and legal aspects of what it takes to convert a hotel into long-term housing. This report is part of Long Live Lodging’s special coverage of the coronavirus crisis and its impact on the hospitality industry.
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309 | ‘Stay the Course’: Kathleen Bertrand recalls hospitality career focused on growth through diversity
Kathleen Bertrand believes Atlanta is a city where dreams can come true. A jazz recording artist, she served at the Atlanta Convention and Visitors Bureau for more than 30 years, finding new ways to promote to the world the best things about the city she calls a “melting pot” of races and cultures. In Episode 309 of Lodging Leaders podcast Bertrand gets vocal and tells her story of rising through the ranks as one of the few Black women in leadership in the tourism industry. This session is part of Long Live Lodging’s special report commemorating Black History Month and the hospitality industry’s impact on the Civil Rights Movement.