EMPLOYEE RECRUITMENT & RETENTION
086 | Hiring for Personality and Fit with Al Munguia
EMPLOYEE RECRUITMENT & RETENTION
Al Munguia is the general manager of the Jupiter Hotel, a mid-century renovated motor inn turned boutique hotel in the heart of Portland. He has worked in the travel and tourism industry since the age of 20 and has worked in many major destinations, including San Francisco, San Diego and Guadalajara, Mexico. Using his experience with Starwood, Marriott and Holiday Inn Hotels, Al has been successful in helping make Portland a unique destination for travelers from around the globe. He enjoys using his network to attract international visitors to the broad range of activities, hotels, restaurants and events that the state of Oregon has to offer.
Through his involvement in the Oregon Tourism Commission and other organizations, Al has helped drive incremental business to Portland and Oregon through niche markets including international and LGBTQ groups. Earlier this year, Al was named Lodging Operator of the Year by Oregon Restaurant & Lodging Association (ORLA).
In This Episode, Al Reveals
- How Jupiter Hotel’s converted from Travelodge to independent, and the ideal customers they now attract.
- Some of the tools they use, that not only help them grow their business, they also help them better serve their guests.
- That the Jupiter is passionate about creating a place where people can come and be who they are, rather than the hotel forcing the guest to conform to their identity.
- Some of the innovative things they do to take care of their associates.
Resources & Links
Al Munguia
Jupiter Hotel
800 E. Burnside St.
Portland OR 97214
(503) 230-9200
(877) 800-0004
EMPLOYEE RECRUITMENT & RETENTION
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346 | Repositioning For Recovery: Hotel conversions to outpace new builds
Lodging Econometrics has tracked the hotel industry since 1998. Its global database includes new-hotel pipelines as well as renovations and brand conversions. Hotel franchisers once eager to launch new brands are focused on converting existing hotels because it’s a faster way to recover revenue lost to the COVID-19 pandemic than through new construction. In Episode 346, Lodging Leaders explores the increasing number of conversions in the U.S. hotel industry and what owners and operators need to consider before repositioning an asset.
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345 | ‘Rosy View of Future’: Hotel industry sees unleashing of pent-up investor demand
In the first few months of the COVID-19 pandemic in the U.S., financiers anticipated a swell of distressed hotel businesses. Some raised rescue funds to respond to what they thought was a pending crisis. Though there are financial rescues taking place, the level of such activity is far below what industry advisers and fund managers expected. Commercial real estate investors positioned to act in the early days of the pandemic held off and are now just beginning to unleash their cash hoards totaling billions of dollars. Episode 345 of Lodging Leaders podcast explores the state of capital investment in the hotel industry.