EMPLOYEE RECRUITMENT & RETENTION
087 | Improving Retention Through Training and Development with John Hogan
EMPLOYEE RECRUITMENT & RETENTION
John J. Hogan, CHA CMHS CHE CHO is a career business professional and educator who has held senior leadership with responsibility in several organizations involving operational, academic and entrepreneurial enterprise. He has demonstrated competencies as a strong leader, relationship builder, problem solver and mentor and is frequently invited to speak at franchise meetings, management company and hospitality association industry events. He also acts as an expert witness in both research and testimony in hospitality industry related cases.
John is Co-Founder and Chief Learning Officer of HospitalityEducators.com, a hotel consulting resource for hospitality professionals focused on making hotels more profitable. And among other things, Hospitality Educators is the creator and facilitator of the AAHOA Leadership Gold CHO Program.
In This Episode, John Reveals
- The benefits of a strong training and development program, and how that can lead to higher employee retention.
- The first steps in evaluating your current training, how to identify the gaps, and how to address them.
- Various resources available to hotels, whether branded or independent, and ways you can find other great resources to round out your training.
- Some of the reasons that hotels miss the mark with training.
- The essentials of a successful training and development program.
Resources & Links
John Hogan
- john.hogan@hospitalityeducators.com
- John on LinkedIn
Websites
Social Accounts
EMPLOYEE RECRUITMENT & RETENTION
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343 | Take a Cue from Hospitality: Senior living is next big opportunity
Hoteliers and allied companies invested in both lodging and senior-living assets demonstrate how the spirit of hospitality and its best practices extend into other real-estate-asset groups. Episode 343 of Lodging Leaders podcast is the second in a two-part series that explores the hospitality industry’s growing interest in senior living.
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342 | Live Long and Prosper: Hospitality industry embraces senior living
Since she was a teenager volunteering at senior-living facilities in Boston, Serena Lipton knew she wanted a career in senior housing. But she had a difficult time finding the college program she believed would educate and prepare her to serve in the senior-living industry. After graduating from Boston University School of Hospitality Administration and working as an analyst for JLL’s Senior Housing Valuation Advisory, Lipton finally found what she was looking for. This fall she enrolled in BU’s Master of Management in Hospitality with a new concentration in senior living. She and other students are on the cusp of what BUSHA believes is a massive shift in how Americans view aging and where opportunities lie for the hospitality industry.