Dr. Joseph Hegarty M.Ed., Ed. D is an educator, author, and international consultant. He has 35+ years experience as a professional manager with innovative organizations including, international and local hotels in management/proprietorship, a full academic career in professional vocational & higher education institutions, and as a published hospitality & culinary education researcher.
He holds a Doctoral Degree in Education from University of Sheffield. A Masters Degree in Education from Trinity College Dublin and a Diploma in Hotel Management from Shannon College of Hotel Management.
He is Past Treasurer/President/Chairman of EuroCHRIE 1996-2000; Director-at-Large CHRIE International 1999-2000; Past Vice-President Association Mondiale pour la Formation Hoteliere et Touristique (AMFORHT) 1998-2001; Fellow of the Irish Hotel and Catering Institute (1994); Lifetime member of International Institute for Quality and Ethics in Service and Tourism (IIQEST) (since 1992) and Member of the Board of Senior Associates at International Washington-based Tourism Policy, Forum (1989).
Joseph Hegarty M.Ed
Bijal Patel, 31, is CEO of Coast Redwood Hospitality and the youngest chair of the California Hotel & Lodging Association. He’s made even more history at CHLA by agreeing to serve an unprecedented second term as the lodging industry emerges from the coronavirus pandemic. Patel is a third-generation hotelier. Being so steeped in hospitality at such a young age is not new for members of the Indian American hotelier community, but Patel fears the pandemic has drained the industry of emerging talent. Lodging Leaders spotlights Patel, who represents a leadership demographic that is fighting for the life of the hospitality industry as they watch their peers veer toward other career paths.
Many hotels these days have made room for guests with disabilities. Hotel managers and staff should also know what the Americans with Disabilities Act says about accommodating guests with pets. During the pandemic lockdowns, a lot of people added a pet to their household and now they’re bringing Fido along on vacation. Hotel employees need to know how to cater to both consumers who are pet owners as well as guests who travel with a trained service animal. Episode 329 of Lodging Leaders podcast reports on how the ADA defines a service animal and how a hotel is legally obligated to serve a guest who comes with a dog or any other animal.