EMPLOYEE RECRUITMENT & RETENTION
094 | Investing in Your People with Joann Saucier
EMPLOYEE RECRUITMENT & RETENTION
Joann V. Saucier, Ed.D. has 30 years experience in hospitality/tourism, government, education, and real estate management. She served as Director of Operations and Senior Regional Manager, ResortQuest, Destin, FL 1985–2005, and went on to serve as a Management Consultant for several companies and organizations, including the Greater New Orleans Hotel & Lodging Association.
Joann earned a Bachelor of Arts in Sociology and Social Studies Education from Dominican College, New Orleans, LA, a Masters of Education in Counseling from Loyola University, New Orleans, LA, and a Doctor of Education in Educational Psychology from the University of Tennessee, Knoxville.
In This Episode, Joann Reveals
- Her background in Educational Psychology and Adult Education, why she chose to get her Ph.D., and how that translated to a successful career in hospitality spanning nearly three decades.
- The importance of mentorship, and her experience as both mentee and mentor.
- Some of the mistakes managers make, and what you can do to avoid them.
- Her views on staffing, training, corporate culture, motivation and developing teams.
- Her philosophy that the most important investment you can make is in your people – your employees – and that it’s both a financial investment, and a psychological investment.
Joann is amazing. She really seems to get people, what’s important to them, how to support them and she genuinely wants to help. And, after talking with her for a couple of hours now, I can see clearly why people would seek her out as a mentor.
Resources & Links
Joann Saucier, Ed. D
- joann585@yahoo.com
Mentioned in this Episode
EMPLOYEE RECRUITMENT & RETENTION
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346 | Repositioning For Recovery: Hotel conversions to outpace new builds
Lodging Econometrics has tracked the hotel industry since 1998. Its global database includes new-hotel pipelines as well as renovations and brand conversions. Hotel franchisers once eager to launch new brands are focused on converting existing hotels because it’s a faster way to recover revenue lost to the COVID-19 pandemic than through new construction. In Episode 346, Lodging Leaders explores the increasing number of conversions in the U.S. hotel industry and what owners and operators need to consider before repositioning an asset.
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345 | ‘Rosy View of Future’: Hotel industry sees unleashing of pent-up investor demand
In the first few months of the COVID-19 pandemic in the U.S., financiers anticipated a swell of distressed hotel businesses. Some raised rescue funds to respond to what they thought was a pending crisis. Though there are financial rescues taking place, the level of such activity is far below what industry advisers and fund managers expected. Commercial real estate investors positioned to act in the early days of the pandemic held off and are now just beginning to unleash their cash hoards totaling billions of dollars. Episode 345 of Lodging Leaders podcast explores the state of capital investment in the hotel industry.