110 | Communicate Your Mission and Vision from Day One with Paul Ingebretsen


Paul H. Ingebretsen is a paragon of the hospitality industry. Through a career spanning four decades mostly in Latin America, he rose through the corporate ranks from Dishwasher to President. Iconic five-star hotels and resorts on four continents have benefited from his results-oriented leadership, and his excellency has allowed Paul the opportunity to host and serve over 100 heads of state, Fortune 500 CEO´s and celebrities throughout his distinguished tenure.

In This Episode, Paul Reveals:

  • How his leadership role as GM, Director of Operations, and CEO has changed over the years.
  • His experience as a hotel owner and why he decided to sell.
  • His thoughts on staffing, winnowing the pool of potential candidates and hiring for personality and cultural fit over experience.
  • The importance of on-boarding, initial and ongoing training, and how he develops engaged teams.
  • His favorite management books which have assisted him in his career.

Resources & Links

Paul’s Favorite Management Books

Paul Ingebretsen

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