RJ Friedlander is the Founder & CEO of ReviewPro, the world leader in Guest Intelligence for the hotel industry. He recently negotiated the sale of ReviewPro to Shiji Group, a publicly traded company that is 15% owned by Alibaba and one of the largest hospitality technology companies in the world. Prior to ReviewPro, Friedlander worked extensively in the Internet and technology sector in Europe, US and Asia and spent 10 years at Grupo Planeta where he was the CEO of the Group’s Digital Media Division.
RJ is an advisor and investor in a number of technology companies, widely recognized as one of the top experts in hotel technology & online reputation management, and is on the advisory board of The Hotel School at Cornell University.
In the 19th and early-20th centuries, hotels in America offered more than room and board. They defined a community by attracting crowds to their lobbies and restaurants and establishing themselves as vital centers of civic life, writes A.K. Sandoval-Strausz, author of “Hotel: An American Story.” “Hotels,” writes Sandoval-Strausz, “were points of contact between local communities read more
The holiday season is upon us. For many hotels, regular business tends to drop off this time of year. Seasonality takes different forms and depends on several factors, including your hotel’s target market and its location. In this episode, we find out how hoteliers can leverage the traditional retail sales season as well as the read more