Greg Fisher is CEO and co-founder of TripShock, an activities and tours OTA based out of Santa Rosa Beach, FL.
Managing a high volume Destin hotel allowed Greg to focus on Customer Service, and to gain unique insight as to where the travel industry was heading. In 2009, Greg was approached by a respected charter fleet owner in Destin to assist in creating a reservation system. His hard work and dedication quickly got the attention of the local tour operators in Destin Harbor and beyond. The company now operates in 7 different destinations along the northern Gulf Coast with over 175 tour operators participating in the program.
Even if you’re not in the Northern Gulf Coast area, you should still listen all the way through. TripShock is doing a lot to grow profits for hotels, while creating even more memorable experiences for the guests. So, even if they’re not currently servicing your market, you may get ideas of how you can grow revenues for your property.
A year ago, Darshan Patel, CEO of Hotel Investment Group in San Diego, California, was one of the first hoteliers in the U.S. to step up and offer properties to overwhelmed hospitals seeking places to care for COVID and non-COVID patients as well as vulnerable populations. As the crisis eases and Hotel Investment Group works to return the hotels to business, Patel is negotiating with local governments to pay for the wear and tear on the properties. Patel is not alone as many hoteliers are unexpectedly dealing with problems that state and local governments’ urgent decisions have created, including property damage, increased costs and eviction bans. This report is the second in a two-part series examining the pros and cons of opening hotels to alternative uses during the pandemic. It is part of Long Live Lodging’s special coverage of the coronavirus crisis and its impact on the hospitality industry.
Dhruv Patel, president of Ridgemont Hospitality, in October shared a bittersweet moment with his parents, Pravin and Sima Patel, when the family business sold the first motel that Pravin had built from the ground up more than 30 years ago. But they rest assured knowing it was the right decision because the 22-room property is being converted into affordable housing for military veterans at risk of homelessness. The transaction is among hundreds taking place across the U.S. as state and local governments work with non-profit agencies to create affordable housing solutions for vulnerable populations amid the COVID-19 pandemic. In Episode 310 Long Live Lodging reports on the financial and legal aspects of what it takes to convert a hotel into long-term housing. This report is part of Long Live Lodging’s special coverage of the coronavirus crisis and its impact on the hospitality industry.