EMPLOYEE RECRUITMENT & RETENTION
119 | How to Create an Awesome Internship Program with Ron and Kate
EMPLOYEE RECRUITMENT & RETENTION
Ron Whitfield and Dr. Kate Price-Howard are both seasoned hospitality professionals with extensive experience developing, administering and growing successful internship programs. I’ve invited them back on the show to share how YOU can create an awesome internship program for your property.
Dr. Kate Price-Howard has 30 years experience in the fields of hospitality and commercial recreation. She’s held recreation positions on-board cruise ships, hotels, summer camps, psychiatric units, nursing homes, and served as Director of Recreation for several Florida resorts. In 2001, she founded Go Play, Inc., providing recreation consultation to resort and property management companies, corporate team building, and special events. She has taught more than 600 students that have come through her company as recreation interns.
Kate received a Bachelor’s and Master’s in Parks and Recreation Administration, with an emphasis and certification in Therapeutic Recreation, from Florida International University and went on to complete her PhD in Parks, Recreation, and Tourism from the University of Utah.
In 2013, she accepted a full-time faculty position with Troy University and teaches hospitality students all over the world in an online format.
Ron Whitfield is an Executive General Manager with ResortQuest by Wyndham in Destin Florida. He earned his Associate of Arts Degree from the University of West Florida and a Bachelors of Science in Hospitality Administration from Florida State University with an emphasis in Resort and Club Management.
Ron has been in the Vacation Rental Industry for 22 years. He has had a Community Association Management License for 22 years and has been a Real Estate Broker for 11 years.
Ron enjoys working to further the the vacation rental industry. He is passionate about improving the experience of guests of owners, team building, employee development and teaching and mentoring College Interns.
In This Episode, Ron and Kate Reveal:
- Where to begin, why it’s a good idea to partner with multiple universities, and what’s in it for a hotel to have an internship program
- The key success factors for a solid internship program – not only for the intern, but for the property as well – and the best way to attract a strong pool of intern candidates.
- How much they pay interns, the typical length of an internship, what to do about housing, and some of the pitfalls that can happen both on and off the clock.
- What to do when the internship period is over, the importance of getting valuable feedback from the interns, and how to convert some of these passionate students into full time employees.
Resources & Links
Previous Episodes
Dr. Kate Price-Howard
Ron Whitfield
- ron.whitfield@wynvr.com
- Phone: 850-428-2360
- ResortQuest Destin Website
EMPLOYEE RECRUITMENT & RETENTION
-
321 | Here to Help: Pandemic crisis fuels third-party management growth
Hotel owners and operators who believed they could go it alone before the coronavirus pandemic devastated the hotel industry are having another think and turning to third-party managers to work their way back to profitability in the post-pandemic recovery. Another trend contributing to the growth in third-party managers’ business is more commercial real estate investors armed with cash entering the hotel sector and in need of an experienced operations team. Episode 321 of Lodging Leaders podcast explores the growth of third-party management companies over the past 12 months. This report is part of Lodging Leaders’ coverage of the coronavirus crisis and its impact on the hospitality industry.
-
320 | Where’s My Stuff?: Breaks in the global supply chain disrupt hotel projects, increase costs
The Ever Given container ship running aground on March 23 in the Suez Canal got worldwide attention, but it is just one of many reasons for the breaks in the global supply chain that are impacting the U.S. hotel industry’s post-pandemic revival plans. Shipping companies in Asia and Europe are contending with a boatload of challenges, including a lack of containers, traffic jams at West Coast ports and increased costs. Long Live Lodging explores what the problems mean to hotel owners and developers eager to refresh their properties and welcome guests back.