EMPLOYEE RECRUITMENT & RETENTION
123 | Hospitality Internships from the Students’ Perspective
EMPLOYEE RECRUITMENT & RETENTION
Last month, I featured Ron Whitfield and Dr. Kate Price-Howard, and we took a deep dive into How to Create an Awesome Internship Program. Click here to listen to that episode.
This is part two in the hospitality internship series.
Today’s guests are ResortQuest Interns Jordon Bonner, Nick Delaney, Allison Johnstone and Yaminah Cummings, and their Internship Advocates Ron Whitfield and Dr. Kate Price-Howard.
In This Episode, the Interns Reveal:
- How they learned about the internships, what attracted them to this opportunity, and whether the information provided was different from their expectations.
- What they learned during their internship experience, from job-specific training to hospitality mentoring, and they share what they liked most, and what was most challenging for them.
- Whether housing was an important factor, how it worked, how much they paid, and what they thought of the whole roommate situation.
- Their future plans, and one of the interns reveals their opportunity to transition to a full-time ResortQuest employee.
Resources & Links
Previous Episodes
- LL092 | Value-Added Amenities with Kate Price-Howard
- LL096 | Manager as Coach with Ron Whitfield
- LL119 | How to Create an Awesome Internship Program with Ron and Kate
Mentioned in this Episode
Jordon Bonner
- jbonner132969@gmail.com
- Jordon on Facebook
Yaminah Cummings
- yaminahcummings@gmail.com
- Yaminah on LinkedIn
Nick Delaney
- tuf42239@temple.edu
- Nick on LinkedIn
Allison Johnstone
- ajohnstone@mail.niagara.edu
- Allison on LinkedIn
Ron Whitfield
- ron.whitfield@wynvr.com
- Ron on LinkedIn
- Phone: 850-428-2360
Dr. Kate Price-Howard
- pricek@troy.edu
- Kate on LinkedIn
EMPLOYEE RECRUITMENT & RETENTION
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330 | Youthful Perspective: Industry leader Bijal Patel mourns the loss of ‘an entire generation’ of hospitality workers
Bijal Patel, 31, is CEO of Coast Redwood Hospitality and the youngest chair of the California Hotel & Lodging Association. He’s made even more history at CHLA by agreeing to serve an unprecedented second term as the lodging industry emerges from the coronavirus pandemic. Patel is a third-generation hotelier. Being so steeped in hospitality at such a young age is not new for members of the Indian American hotelier community, but Patel fears the pandemic has drained the industry of emerging talent. Lodging Leaders spotlights Patel, who represents a leadership demographic that is fighting for the life of the hospitality industry as they watch their peers veer toward other career paths.
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329 | Ruff and Ready: ADA gives hotels a short leash when accommodating guests with service animals
Many hotels these days have made room for guests with disabilities. Hotel managers and staff should also know what the Americans with Disabilities Act says about accommodating guests with pets. During the pandemic lockdowns, a lot of people added a pet to their household and now they’re bringing Fido along on vacation. Hotel employees need to know how to cater to both consumers who are pet owners as well as guests who travel with a trained service animal. Episode 329 of Lodging Leaders podcast reports on how the ADA defines a service animal and how a hotel is legally obligated to serve a guest who comes with a dog or any other animal.