LODGING LEADERS
127 | If You Don’t Invest in Your Employees, Your Competition Will with Kayla Barrett Curry
LODGING LEADERS
Kayla Barrett Curry is President of Organization Impact, LLC and is a member of the Society of Human Resources Management, American Society of Training and Development, Phi Kappa Phi Honor Society, and the National Association of Professional Women.
She has over 25 years experience in both the corporate sector and non-profit market as Director of Organizational Strategy, Director of Human Resources and Director of Staff Development. Kayla’s experience allows her to walk alongside organizations to help them identify their people development needs, then helps them discover a hands-on approach that advances the organization’s vision. She is the author of “Leadership Shorts: Practical Tips When You Are at Wit’s End” and the Amazon #1 bestseller “The Complete Experience: Unlocking the Secrets of Online Reviews that Drive Customer Loyalty.” Kayla holds a B.S. and M.S. in Organizational Communication from Murray State University in Kentucky.
In This Episode, Kayla Reveals:
- Who she serves, why she decided to create her company, Organization Impact, and some of the emerging trends she is seeing in the world of talent strategy.
- Why setting the vision and mission for your company, creating an intentional culture, and getting super clear about what you’re looking for in a team is so important.
- Some of the way hoteliers can achieve higher employee retention and engagement.
- What you can do if you’re a discouraged leader … remember, a dead battery can’t charge another … so you have to get yourself out of that negative place and shift your mindset to focus on the positives.
Resources & Links
Kayla Barrett Curry
Organization Impact, LLC
Kayla’s Books
LODGING LEADERS
-
277 | Contagious Ideas: Hospitality brand and design experts search for creative solutions in the age of COVID-19
In the introduction of his book, “Hotel, an American History,” A.K. Sandoval-Strausz writes: “The hotel as we know it today did not evolve randomly or naturally, nor did it develop as some sort of automatic response to structural needs. Rather, it was the deliberate creation of an identifiable group of people who lived in a read more
-
276 | A Measured Response: Hotel industry hires for diversity but fails with inclusion
Many companies in the hotel industry claim they practice diversity in their hiring practices. When questioned about how many Black people they employ, most companies can back up their hiring outcomes with data. That’s all well and good, but what’s missing in most employment demographics is a measurement of how inclusive the company is not read more