William D. Frye, Ph.D., CHE, CHO, CHIA is an Associate Professor and Program Coordinator at Niagara University’s College of Hospitality and Tourism Management and a doctoral graduate from the School of Hotel, Restaurant, and Recreation Management at The Pennsylvania State University. He teaches classes in hotel and resort management, hospitality and tourism law, and club management, and is the professor in charge of Niagara University’s club management and Disney internship programs. He holds a Master of Hospitality Management degree from the Conrad N. Hilton College of Hotel & Restaurant Management at the University of Houston.
Dr. Frye has earned the designation of Certified Hospitality Educator from the Education Institute of the American Hotel & Lodging Association. He also serves as the editor of the Electronic Journal of Hospitality Legal, Safety and Security Research. In 2008, he co-authored a textbook, Managing Housekeeping Operations, available from the Educational Institute of the American Hotel & Lodging Association.
With over 30 years management experience, Dr. Frye has been associated with the hospitality industry for the past 24 years, primarily in hotel operations and hospitality education. Previously he was the general manager of a resort lodging property in Taos, New Mexico. He has also been employed previously by the Sonesta Hotel Corporation, Wyndham Hotels & Resorts, Hilton Hotels, and Penn State Hospitality Services.
In 2012, Dr. Frye became only the 10 th recipient to receive the “Raphael Kavanaugh Champion of Education Award” conferred by the International Council on Hotel, Restaurant, and Institutional Education. In 2015 he was presented the prestigious “Anthony G. Marshall Award” by the American Hotel & Lodging Educational Institute. This award recognizes an individual who has made significant long-term contributions to the hospitality industry in educating future leaders.
The coronavirus pandemic has disrupted the global supply chain. With most whole goods and components coming from China, the U.S. hospitality industry began to scramble in January to keep the supplies coming. Manufacturing has resumed in China as the crisis has reportedly eased there, but the outbreak has yet to reach its peak in the read more
The U.S. hotel industry has practically grinded to a halt in the wake of the coronavirus crisis. As Lodging Leaders shared in our previous report, Episode 260, hotel business performance has declined to unprecedented levels. Another area of the industry that the COVID-19 pandemic is impacting is hotel transactions. Properties remain on the market, but read more