Marc Heyneker is the co-founder and CEO of Revinate, the leading hospitality SaaS company that helps hoteliers drive more direct revenue and deliver exceptional guest experiences.
Since being founded in 2009, Revinate has grown its offerings to include targeted marketing and data management, guest surveys, and online reputation management.
Prior to founding Revinate, Marc spent over nine years at Akamai Technologies in sales, channels and management roles before running their High Tech division in the US. Marc’s passion for travel combined with 20+ years experience in technology business growth and management led him to co-found Revinate, where he helps hoteliers make their promise of personalized hospitality a reality.
Erica Rich is the Sr. Hospitality Marketing Strategist at Revinate and is responsible for maximizing customer success through education and adoption of hotel marketing best practices. As the developer and instructor of Revinate’s Email Marketing Certification for Hoteliers, Erica has traveled around the world, educating hoteliers on how to become effective email marketers.
Erica has more than 15 years of experience in the hospitality and tourism industry, and she holds a BA in Journalism from the University of Arizona.
In the introduction of his book, “Hotel, an American History,” A.K. Sandoval-Strausz writes: “The hotel as we know it today did not evolve randomly or naturally, nor did it develop as some sort of automatic response to structural needs. Rather, it was the deliberate creation of an identifiable group of people who lived in a read more
Many companies in the hotel industry claim they practice diversity in their hiring practices. When questioned about how many Black people they employ, most companies can back up their hiring outcomes with data. That’s all well and good, but what’s missing in most employment demographics is a measurement of how inclusive the company is not read more