Marc Heyneker is the co-founder and CEO of Revinate, the leading hospitality SaaS company that helps hoteliers drive more direct revenue and deliver exceptional guest experiences.
Since being founded in 2009, Revinate has grown its offerings to include targeted marketing and data management, guest surveys, and online reputation management.
Prior to founding Revinate, Marc spent over nine years at Akamai Technologies in sales, channels and management roles before running their High Tech division in the US. Marc’s passion for travel combined with 20+ years experience in technology business growth and management led him to co-found Revinate, where he helps hoteliers make their promise of personalized hospitality a reality.
Erica Rich is the Sr. Hospitality Marketing Strategist at Revinate and is responsible for maximizing customer success through education and adoption of hotel marketing best practices. As the developer and instructor of Revinate’s Email Marketing Certification for Hoteliers, Erica has traveled around the world, educating hoteliers on how to become effective email marketers.
Erica has more than 15 years of experience in the hospitality and tourism industry, and she holds a BA in Journalism from the University of Arizona.
The holiday season is upon us. For many hotels, regular business tends to drop off this time of year. Seasonality takes different forms and depends on several factors, including your hotel’s target market and its location. In this episode, we find out how hoteliers can leverage the traditional retail sales season as well as the read more
Hotel industry analysts and watchers expect property renovations in the United States to surge over the next two years. They cite several reasons for the outlook, including: The industry has surpassed the peak of its recovery from the Great Recession; A slowdown in revenue growth is predicted for this year and next; The leveling off read more