LODGING LEADERS
152 | Total Revenue Management with Lily Mockerman
LODGING LEADERS
Lily Mockerman is Founder, President and CEO of Total Customized Revenue Management.
Lily is a dedicated and passionate leader in the Revenue Management Field with well-honed analytical skills, experienced foresight, technical savviness in many hotel systems, and the ability to clearly communicate vision and strategy for her clients and team. After earning a B.S. in Hotel Management from Johnson & Wales University, Lily’s career encompassed a variety of roles and responsibilities, including experience with Hilton, Starwood and the independent hotel space.
In This Episode, Lily Reveals:
- What revenue management encompasses, and what total revenue management means to her.
- How Big Data and profitability optimization can help you improve revenues.
- How to optimize your profits, analyze the true value of each channel, and strategically work with the OTAs.
- What resources are available for hoteliers looking to dig a little deeper into total revenue management.
- What you can do if you don’t have the manpower or knowledge to manage all of this on your own.
Resources & Links
Lily Mockerman
Total Customized Revenue Management, LLC
LODGING LEADERS
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341 | One Big Happy: Travel survey reveals how hotels can attract families
Rainer Jenss of Nyack, New York, founded the Family Travel Association seven years ago to help parents and caregivers introduce children to the world through travel, whether that’s a yearlong trip around the world that Jenss and his family took or a weekend getaway to a nearby destination. To help the travel industry gauge what parents want when they take their kids on vacation, FTA conducts an annual study. The U.S. Family Travel Survey 2021 reveals the shift in mindset the COVID-19 pandemic has created in families planning a trip over the next 12 months. Hoteliers use can use the information to generate business and boost their strategies to recover and sustain business now and other the coming months.
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340 | New Glass Ceiling: Industry leaders work to shatter barriers for women hotel owners and investors
Whether they’re new to the concept or they’ve worked in lodging for years, women are an emerging force in hotel development, investment and ownership. Several industry leaders are making significant strides in building programs that encourage and support women interested in becoming hotel owners and investors. This report examines new projects and updates the status of existing efforts by industry leaders to recruit women as owners and help them hurdle barriers such as critical access to capital.