154 | Inside the Award Winning Hotel Emma with Jamie Fox


Jamie Fox is a Rooms executive with more than 20 years of hospitality experience, and 10 years leading hotel Rooms Division operations at 4-Diamond rated resorts. Jamie currently serves as Director of Rooms at the Hotel Emma in San Antonio, Texas.

Previously, Jamie served in key operational and revenue management roles at some well known luxury independent hotels, including The Woodstock Inn, The Lodge at Woodloch, and the Inn at Little Washington.

In This Episode, Jamie Reveals:

  • The Hotel Emma, what makes it unique, and what the journey has been like since they opened just a few years ago.
  • Some of the many awards they’ve won, and we dig into what they’re doing to gain such attention.
  • The challenges he faced early on, how they recruited their staff, what he learned, and what he would do differently.
  • Some of the tools they use as an independent property, and how they’ve helped them to be more successful.

Resources & Links

Jamie Fox

The Hotel Emma

136 E. Grayson
San Antonio, TX  78215
(210) 448-8300

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