LODGING LEADERS
154 | Inside the Award Winning Hotel Emma with Jamie Fox
LODGING LEADERS
Jamie Fox is a Rooms executive with more than 20 years of hospitality experience, and 10 years leading hotel Rooms Division operations at 4-Diamond rated resorts. Jamie currently serves as Director of Rooms at the Hotel Emma in San Antonio, Texas.
Previously, Jamie served in key operational and revenue management roles at some well known luxury independent hotels, including The Woodstock Inn, The Lodge at Woodloch, and the Inn at Little Washington.
In This Episode, Jamie Reveals:
- The Hotel Emma, what makes it unique, and what the journey has been like since they opened just a few years ago.
- Some of the many awards they’ve won, and we dig into what they’re doing to gain such attention.
- The challenges he faced early on, how they recruited their staff, what he learned, and what he would do differently.
- Some of the tools they use as an independent property, and how they’ve helped them to be more successful.
Resources & Links
Jamie Fox
- jamie.fox
@thehotelemma.com
The Hotel Emma
136 E. Grayson
San Antonio, TX 78215
(210) 448-8300
LODGING LEADERS
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343 | Take a Cue from Hospitality: Senior living is next big opportunity
Hoteliers and allied companies invested in both lodging and senior-living assets demonstrate how the spirit of hospitality and its best practices extend into other real-estate-asset groups. Episode 343 of Lodging Leaders podcast is the second in a two-part series that explores the hospitality industry’s growing interest in senior living.
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342 | Live Long and Prosper: Hospitality industry embraces senior living
Since she was a teenager volunteering at senior-living facilities in Boston, Serena Lipton knew she wanted a career in senior housing. But she had a difficult time finding the college program she believed would educate and prepare her to serve in the senior-living industry. After graduating from Boston University School of Hospitality Administration and working as an analyst for JLL’s Senior Housing Valuation Advisory, Lipton finally found what she was looking for. This fall she enrolled in BU’s Master of Management in Hospitality with a new concentration in senior living. She and other students are on the cusp of what BUSHA believes is a massive shift in how Americans view aging and where opportunities lie for the hospitality industry.