LODGING LEADERS
154 | Inside the Award Winning Hotel Emma with Jamie Fox
LODGING LEADERS
Jamie Fox is a Rooms executive with more than 20 years of hospitality experience, and 10 years leading hotel Rooms Division operations at 4-Diamond rated resorts. Jamie currently serves as Director of Rooms at the Hotel Emma in San Antonio, Texas.
Previously, Jamie served in key operational and revenue management roles at some well known luxury independent hotels, including The Woodstock Inn, The Lodge at Woodloch, and the Inn at Little Washington.
In This Episode, Jamie Reveals:
- The Hotel Emma, what makes it unique, and what the journey has been like since they opened just a few years ago.
- Some of the many awards they’ve won, and we dig into what they’re doing to gain such attention.
- The challenges he faced early on, how they recruited their staff, what he learned, and what he would do differently.
- Some of the tools they use as an independent property, and how they’ve helped them to be more successful.
Resources & Links
Jamie Fox
- jamie.fox
@thehotelemma.com
The Hotel Emma
136 E. Grayson
San Antonio, TX 78215
(210) 448-8300
LODGING LEADERS
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288 | ‘The Big Pause’: Hotels retooling employment policies as business slowly returns
Two viruses emerged in the U.S. this year – COVID-19 and society’s backlash against racism. The coronavirus pandemic forced hotels to close or drastically cut back on their workforces as occupancy plummeted to unprecedented lows. And America’s streets resounded with the voices of citizens protesting racism as businesses began to respond by promising new and better commitments toward diversity, inclusion and equality in hiring and promotion. In Episode 288 of Lodging Leaders podcast, we explore the issues hotels are facing in bringing back laid-off workers and recruiting new employees in the midst of a health pandemic that seems to have no end and society’s desperate call for Corporate America to get serious about ending systemic racism.
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287 | The Long Haul: Extended-stay hotels show their strength in a crisis
Extended-stay hotels are weathering the coronavirus crisis better than their transient cousins, according to reports. The Highland Group’s half-year report shows economy and mid-priced extended-stay hotels are faring better than upscale extended-stay accommodations. Second-quarter earnings reports from companies such as Extended Stay America prove the resiliency of the sector, especially when sales teams shift their focus to new prospects such as college students, leisure travelers who value the kitchen and essential workers in it for the long haul. Long Live Lodging examines what gives extended-stay its muscle in a weak economy. This report is part of our ongoing coverage of the coronavirus crisis and its impact on the hotel industry.