Hoperator is a sales and messaging platform designed to help travel and hospitality businesses increase revenue, provide customer service and build guest intelligence by connecting with their potential customers and guests in their preferred messaging channel.
Chris Douglas – CEO/Cofounder
Prior to cofounding Hoperator, Chris built a career in advertising as a creative. During this time he managed creative and digital teams to develop digital campaigns and digital products for some of the world’s largest brands. His experience spans brand building, user experience, product development and digital strategy. He also holds a patent for a social gaming application.
Michael Foltz – CTO/Cofounder
Besides being an accomplished software architect, Michael owned and managed a group of award-winning hostels in Poland. During this time, he led the development of their own property management software that they licensed to other accommodations. With Hoperator, Michael combines his experience as a technologist with his passion for the travel and hospitality industry.
Wanna learn how messaging can drive revenue for hotels? This is the first in a series of Hoperator reports to come where they analyze data from their platform, share how Hoperator is being used and the opportunities it creates for hoteliers. This version of the report is exclusive to Lodging Leaders listeners.
Last week, several hospitality-focused analytical companies released data that specifically show how the coronavirus pandemic is decimating the U.S. hotel industry. The picture they paint is grim. And – though experts say they believe the industry will eventually resurge – the months ahead will be hard. In this report we review reports from STR, CBRE read more
While many of the country’s 57,000 hotels have closed during the coronavirus pandemic, owners and operators are spending limited resources and a whole lot of time on retooling their property systems and deep cleaning rooms and public areas. They want to be ready when the nation starts traveling again. And that’s a message that needs read more