Hoperator is a sales and messaging platform designed to help travel and hospitality businesses increase revenue, provide customer service and build guest intelligence by connecting with their potential customers and guests in their preferred messaging channel.
Chris Douglas – CEO/Cofounder
Prior to cofounding Hoperator, Chris built a career in advertising as a creative. During this time he managed creative and digital teams to develop digital campaigns and digital products for some of the world’s largest brands. His experience spans brand building, user experience, product development and digital strategy. He also holds a patent for a social gaming application.
Michael Foltz – CTO/Cofounder
Besides being an accomplished software architect, Michael owned and managed a group of award-winning hostels in Poland. During this time, he led the development of their own property management software that they licensed to other accommodations. With Hoperator, Michael combines his experience as a technologist with his passion for the travel and hospitality industry.
Wanna learn how messaging can drive revenue for hotels? This is the first in a series of Hoperator reports to come where they analyze data from their platform, share how Hoperator is being used and the opportunities it creates for hoteliers. This version of the report is exclusive to Lodging Leaders listeners.
In the introduction of his book, “Hotel, an American History,” A.K. Sandoval-Strausz writes: “The hotel as we know it today did not evolve randomly or naturally, nor did it develop as some sort of automatic response to structural needs. Rather, it was the deliberate creation of an identifiable group of people who lived in a read more
Many companies in the hotel industry claim they practice diversity in their hiring practices. When questioned about how many Black people they employ, most companies can back up their hiring outcomes with data. That’s all well and good, but what’s missing in most employment demographics is a measurement of how inclusive the company is not read more