Hoperator is a sales and messaging platform designed to help travel and hospitality businesses increase revenue, provide customer service and build guest intelligence by connecting with their potential customers and guests in their preferred messaging channel.
Chris Douglas – CEO/Cofounder
Prior to cofounding Hoperator, Chris built a career in advertising as a creative. During this time he managed creative and digital teams to develop digital campaigns and digital products for some of the world’s largest brands. His experience spans brand building, user experience, product development and digital strategy. He also holds a patent for a social gaming application.
Michael Foltz – CTO/Cofounder
Besides being an accomplished software architect, Michael owned and managed a group of award-winning hostels in Poland. During this time, he led the development of their own property management software that they licensed to other accommodations. With Hoperator, Michael combines his experience as a technologist with his passion for the travel and hospitality industry.
Wanna learn how messaging can drive revenue for hotels? This is the first in a series of Hoperator reports to come where they analyze data from their platform, share how Hoperator is being used and the opportunities it creates for hoteliers. This version of the report is exclusive to Lodging Leaders listeners.
Rainer Jenss of Nyack, New York, founded the Family Travel Association seven years ago to help parents and caregivers introduce children to the world through travel, whether that’s a yearlong trip around the world that Jenss and his family took or a weekend getaway to a nearby destination. To help the travel industry gauge what parents want when they take their kids on vacation, FTA conducts an annual study. The U.S. Family Travel Survey 2021 reveals the shift in mindset the COVID-19 pandemic has created in families planning a trip over the next 12 months. Hoteliers use can use the information to generate business and boost their strategies to recover and sustain business now and other the coming months.
Whether they’re new to the concept or they’ve worked in lodging for years, women are an emerging force in hotel development, investment and ownership. Several industry leaders are making significant strides in building programs that encourage and support women interested in becoming hotel owners and investors. This report examines new projects and updates the status of existing efforts by industry leaders to recruit women as owners and help them hurdle barriers such as critical access to capital.