LODGING LEADERS
162 | Helping Hoteliers Make Better Tech Decisions with Jordan Hollander
LODGING LEADERS
Jordan Hollander is the co-founder of Hotel Tech Report, the premier global research platform for hotel technology. He was previously on the Global Partnerships team at Starwood Hotels & Resorts. Prior to his work with SPG, Jordan was Director of Business Development at MetWest Terra Hospitality and Research Associate at Sapience Investments where he covered consumer and technology stocks. Jordan received his MBA from Northwestern’s Kellogg School of Management where he was both a Zell Scholar and Pritzker Group Venture Fellow. He holds a bachelors degree in both Philosophy and Political Science in from Williams College.
About Hotel Tech Report:
More than 45,000 hoteliers in over 50 countries have used HotelTechReport.com to research and vet technology products for their properties. The firm works closely with 350+ hotel technology partners around the world to leverage the power of transparency by collecting unbiased feedback from authenticated product users to help hoteliers make better technology decisions for their businesses.
In This Episode, Jordan Reveals:
- How hotels can protect themselves from disruptors
- Why any good hotel tech sales rep should help you compare their product with the competition
- Why your hotel should never buy closed ecosystem technologies
- How to quickly research and pitch technology products to property owners
- How to identify hotel technology vendors that will be true partners after the sale
Resources & Links
Jordan Hollander
Hotel Tech Report
LODGING LEADERS
-
330 | Youthful Perspective: Industry leader Bijal Patel mourns the loss of ‘an entire generation’ of hospitality workers
Bijal Patel, 31, is CEO of Coast Redwood Hospitality and the youngest chair of the California Hotel & Lodging Association. He’s made even more history at CHLA by agreeing to serve an unprecedented second term as the lodging industry emerges from the coronavirus pandemic. Patel is a third-generation hotelier. Being so steeped in hospitality at such a young age is not new for members of the Indian American hotelier community, but Patel fears the pandemic has drained the industry of emerging talent. Lodging Leaders spotlights Patel, who represents a leadership demographic that is fighting for the life of the hospitality industry as they watch their peers veer toward other career paths.
-
329 | Ruff and Ready: ADA gives hotels a short leash when accommodating guests with service animals
Many hotels these days have made room for guests with disabilities. Hotel managers and staff should also know what the Americans with Disabilities Act says about accommodating guests with pets. During the pandemic lockdowns, a lot of people added a pet to their household and now they’re bringing Fido along on vacation. Hotel employees need to know how to cater to both consumers who are pet owners as well as guests who travel with a trained service animal. Episode 329 of Lodging Leaders podcast reports on how the ADA defines a service animal and how a hotel is legally obligated to serve a guest who comes with a dog or any other animal.