LODGING LEADERS
165 | Monetize Room Downtime and Improve Guest Experiences with Yannis Moati
LODGING LEADERS
Yannis Moati is CEO & Founder of Hotels By Day, the premier provider of day-stay hotel spaces in the United States.
Yannis has nearly two decades of experience in travel, from guiding tours in Europe at a young age, to co-founding an exotic travel agency, to directing a New York-based global tour operator company. Having witnessed first-hand the important customer behavioral shifts of the ‘on-demand’ economy, Yannis realized that something could be done in boosting hotel revenues by selling un-committed inventory for the day.
And that’s the vision behind Hotels by Day – an innovative solution for both guests and hotels to seamlessly process & monetize flexible room inventory. Priced at a discount from a typical overnight, rooms booked on HotelsByDay give their guests flexibility, comfort, and a space of their own—by day, with all the amenities of a hotel, so their guests can relax, recharge & be productive anywhere.
In This Episode, Yannis Reveals …
- The vision behind Hotels By Day, the problem they’re solving and who they serve.
- How the service works, from hoteliers signing up for the HBD channel, to guests booking a day-stay.
- We talk about some of the common objections hoteliers have to offering day rates, including whether or not Brand will approve selling day rooms, whether rate parity is an issue, and whether or not offering day rates could attract the wrong type of business or clientele.
- And, you know I’m going to ask the cost for their service and whether there are any contracts to sign.
The Hotels By Day team prepared a free 11-page download for listeners that want to learn more about this valuable channel.
To get your copy, click here to download the free guide.
Resources & Links
Yannis Moati
- Email: yannis
@hotelsbyday.com
Hotels By Day
LODGING LEADERS
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330 | Youthful Perspective: Industry leader Bijal Patel mourns the loss of ‘an entire generation’ of hospitality workers
Bijal Patel, 31, is CEO of Coast Redwood Hospitality and the youngest chair of the California Hotel & Lodging Association. He’s made even more history at CHLA by agreeing to serve an unprecedented second term as the lodging industry emerges from the coronavirus pandemic. Patel is a third-generation hotelier. Being so steeped in hospitality at such a young age is not new for members of the Indian American hotelier community, but Patel fears the pandemic has drained the industry of emerging talent. Lodging Leaders spotlights Patel, who represents a leadership demographic that is fighting for the life of the hospitality industry as they watch their peers veer toward other career paths.
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329 | Ruff and Ready: ADA gives hotels a short leash when accommodating guests with service animals
Many hotels these days have made room for guests with disabilities. Hotel managers and staff should also know what the Americans with Disabilities Act says about accommodating guests with pets. During the pandemic lockdowns, a lot of people added a pet to their household and now they’re bringing Fido along on vacation. Hotel employees need to know how to cater to both consumers who are pet owners as well as guests who travel with a trained service animal. Episode 329 of Lodging Leaders podcast reports on how the ADA defines a service animal and how a hotel is legally obligated to serve a guest who comes with a dog or any other animal.