LODGING LEADERS
174 | Use Microlearning to Solve Engagement and Performance Problems with Isaac Tolpin
LODGING LEADERS
Isaac is one of the founders of ConveYour.com, the #1 Microlearning platform for learner engagement.
He’s a tech entrepreneur and futurist at heart, on a mission to enable brands to align their training with human behavior leading to breakthrough learner engagement.
His success come from understanding the relationships between human behavior, business, and technology. This expertise has helped celebrity influencers and companies transform their training programs.
In This Episode, Isaac Reveals …
- The vision behind his company, ConveYour.com, what makes them unique and who they serve.
- What “Learner Trust” is, and what the right ingredients are to improve it.
- What microlearning is, why it creates a deeper learning experience for employees, and what the new data says about microlearning learner completion in companies like Capital One.
- Some best practices to improve engagement and boost employee performance.
Resources & Links
Want to see ConveYour in action?
- text #corporate to 541-516-1882
(it will then send you a link to a course entitled “Microlearning Blueprint”)
Isaac Tolpin
ConveYour.com
LODGING LEADERS
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329 | Ruff and Ready: ADA gives hotels a short leash when accommodating guests with service animals
Many hotels these days have made room for guests with disabilities. Hotel managers and staff should also know what the Americans with Disabilities Act says about accommodating guests with pets. During the pandemic lockdowns, a lot of people added a pet to their household and now they’re bringing Fido along on vacation. Hotel employees need to know how to cater to both consumers who are pet owners as well as guests who travel with a trained service animal. Episode 329 of Lodging Leaders podcast reports on how the ADA defines a service animal and how a hotel is legally obligated to serve a guest who comes with a dog or any other animal.
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328 | Curb Appeal: Hotels’ refreshed images designed to attract road trippers
Nearly 48 million Americans plan to travel over the Fourth of July weekend, predicts AAA. Most of them will drive and many of them plan to stay in hotels. What makes a travel consumer choose your hotel? Price can be a factor but so can the story the property tells through its online photos and its real-life curb appeal. First impressions of a hotel set the tone for the guest’s entire stay. Its roadside image is more important than ever as the lodging industry this summer hangs its hopes on a comeback driven by domestic travelers. Lodging Leaders podcast explores the importance of a hotel’s curb appeal as hoteliers think of ways to attract travelers seeking safety and assurance as the nation emerges from the coronavirus pandemic.