Adam Knight is a 20+ year veteran of the luxury hotel industry and owner of Proven Principles, a hospitality consulting firm that helps vacation rental owners and customer service focused businesses drive better performance, productivity and profitability with best-in-class operations strategy, employee training and project management.
The Proven Principles
The holiday season is upon us. For many hotels, regular business tends to drop off this time of year. Seasonality takes different forms and depends on several factors, including your hotel’s target market and its location. In this episode, we find out how hoteliers can leverage the traditional retail sales season as well as the read more
Hotel industry analysts and watchers expect property renovations in the United States to surge over the next two years. They cite several reasons for the outlook, including: The industry has surpassed the peak of its recovery from the Great Recession; A slowdown in revenue growth is predicted for this year and next; The leveling off read more