LODGING LEADERS
195 | The Internal Experience (iX) Leadership Framework with Rachel Headley
LODGING LEADERS
Dr. Rachel MK Headley has been in the trenches, dealing with unspoken conversations, barriers to team goals and success, and figuring out how to achieve impossible goals demanded by executive leadership. She believes the internal experience (iX) of an organization is a leadership choice. Partnering with Meg Manke at the Rose Group Int’l, they developed the critical, new (and practical) iX leadership framework. Rachel is a TEDx speaker and has spoken on stage in front of over 12,000 people. She is a Forbes Coaches Council contributor and serves on the Council of Trustees for South Dakota State University. She is a Mensa PhD scientist, a certified Project Management Professional, a global citizen, a choral singer, and an art patroness.
In This Episode, Rachael reveals …
- The internal experience (iX) leadership framework – what it is, how it works, and how to go about crafting an exceptional internal experience.
- iX as an organization’s culture, and the impact it has on employee success and retention.
- How to identify various culture types within your organization, their impact on productivity, and how can you leverage (and embrace) various culture types within your organization for sustainable success.
- How to navigate challenging times within an organization, and transform company tensions.
Resources & Links
Rachel Headley
- email: rachel@rosegroupintl.com
Rose Group Int’l
LODGING LEADERS
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261 | Let’s Make a Deal: Coronavirus crisis alters hotel transaction landscape
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