LEADERSHIP
195 | The Internal Experience (iX) Leadership Framework with Rachel Headley
LEADERSHIP
Dr. Rachel MK Headley has been in the trenches, dealing with unspoken conversations, barriers to team goals and success, and figuring out how to achieve impossible goals demanded by executive leadership. She believes the internal experience (iX) of an organization is a leadership choice. Partnering with Meg Manke at the Rose Group Int’l, they developed the critical, new (and practical) iX leadership framework. Rachel is a TEDx speaker and has spoken on stage in front of over 12,000 people. She is a Forbes Coaches Council contributor and serves on the Council of Trustees for South Dakota State University. She is a Mensa PhD scientist, a certified Project Management Professional, a global citizen, a choral singer, and an art patroness.
In This Episode, Rachael reveals …
- The internal experience (iX) leadership framework – what it is, how it works, and how to go about crafting an exceptional internal experience.
- iX as an organization’s culture, and the impact it has on employee success and retention.
- How to identify various culture types within your organization, their impact on productivity, and how can you leverage (and embrace) various culture types within your organization for sustainable success.
- How to navigate challenging times within an organization, and transform company tensions.
Resources & Links
Rachel Headley
- email: rachel@rosegroupintl.com
Rose Group Int’l
LEADERSHIP
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343 | Take a Cue from Hospitality: Senior living is next big opportunity
Hoteliers and allied companies invested in both lodging and senior-living assets demonstrate how the spirit of hospitality and its best practices extend into other real-estate-asset groups. Episode 343 of Lodging Leaders podcast is the second in a two-part series that explores the hospitality industry’s growing interest in senior living.
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342 | Live Long and Prosper: Hospitality industry embraces senior living
Since she was a teenager volunteering at senior-living facilities in Boston, Serena Lipton knew she wanted a career in senior housing. But she had a difficult time finding the college program she believed would educate and prepare her to serve in the senior-living industry. After graduating from Boston University School of Hospitality Administration and working as an analyst for JLL’s Senior Housing Valuation Advisory, Lipton finally found what she was looking for. This fall she enrolled in BU’s Master of Management in Hospitality with a new concentration in senior living. She and other students are on the cusp of what BUSHA believes is a massive shift in how Americans view aging and where opportunities lie for the hospitality industry.