Judy Maxwell is a veteran news journalist of more than 30 years. She has been a staff writer and editor at newspapers in Pennsylvania and Georgia. Most of her career has been dedicated to covering business news and events. Over the past seven years, Judy has worked with Asian Media Group, publisher of Asian Hospitality, a B2B trade magazine that covers the hotel industry and caters to the Asian American hotel community. Judy was managing editor of AMG’s U.S.-based operations. While there she led the redesign and rebranding of the magazine and its daily news website. She launched a weekly e-newsletter and led the development of Priya, a magazine for entrepreneurial women. She also led special projects, such as leadership roundtables and supplemental reports on investment and development trends in the U.S. hotel industry.
During her career, Judy has won numerous awards for her reporting, including first-place recognition for investigative journalism from the Georgia Press Association; first-place for column writing from the Pennsylvania Publisher’s Association; and first-place for feature writing from the Associated Press Managing Editors.
She earned fellowships from the Knight Center for Specialized Journalism to study the U.S. and global economy, and most recently she received a certificate in multimedia storytelling from Poynter News University and Valdosta State University.
Bijal Patel, 31, is CEO of Coast Redwood Hospitality and the youngest chair of the California Hotel & Lodging Association. He’s made even more history at CHLA by agreeing to serve an unprecedented second term as the lodging industry emerges from the coronavirus pandemic. Patel is a third-generation hotelier. Being so steeped in hospitality at such a young age is not new for members of the Indian American hotelier community, but Patel fears the pandemic has drained the industry of emerging talent. Lodging Leaders spotlights Patel, who represents a leadership demographic that is fighting for the life of the hospitality industry as they watch their peers veer toward other career paths.
Many hotels these days have made room for guests with disabilities. Hotel managers and staff should also know what the Americans with Disabilities Act says about accommodating guests with pets. During the pandemic lockdowns, a lot of people added a pet to their household and now they’re bringing Fido along on vacation. Hotel employees need to know how to cater to both consumers who are pet owners as well as guests who travel with a trained service animal. Episode 329 of Lodging Leaders podcast reports on how the ADA defines a service animal and how a hotel is legally obligated to serve a guest who comes with a dog or any other animal.