ADA WEBSITE
208 | Surf-By Lawsuits: Hotel websites in legal crosshairs
ADA WEBSITE
Is your hotel’s website accessible to people with disabilities? If you don’t know the answer to that question, you’ll probably end up in court.
In this episode, we examine what’s behind the dramatic spike in website accessibility lawsuits being filed against businesses under the Americans with Disabilities Act. And why commercial enterprises found to be non-compliant are hit with tens of thousands of dollars in penalties. Experts we interviewed for this report say the reality is it’s only a matter of time before you get sued over your hotel website as drive-by litigation takes a back seat to surf-by lawsuits.
The good news is there are steps you can take to make your hotel website accessible to guests with disabilities and not only avoid your day in court but generate new business as well.
Featured in today’s episode are …
- Joe Dolson, a web accessibility consultant
- Peter Seidenberg, CEO of HEBS Digital
- Lensay Abadula, a UX designer with HEBS Digital
- Darshan Patel, a lawyer who specializes in ADA law
Resources & Links
- Joe Dolson
- Darshan Patel
- HEBS Digital
- Seyfarth Shaw report on increase in ADA Title III lawsuits
- Seyfarth Shaw report on increase in website accessibility lawsuits
- 3Play Media webinar on how ADA applies to hotels and restaurants
- For information about the Americans with Disabilities Act, visit www.ada.gov
ADA WEBSITE
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287 | The Long Haul: Extended-stay hotels show their strength in a crisis
Extended-stay hotels are weathering the coronavirus crisis better than their transient cousins, according to reports. The Highland Group’s half-year report shows economy and mid-priced extended-stay hotels are faring better than upscale extended-stay accommodations. Second-quarter earnings reports from companies such as Extended Stay America prove the resiliency of the sector, especially when sales teams shift their focus to new prospects such as college students, leisure travelers who value the kitchen and essential workers in it for the long haul. Long Live Lodging examines what gives extended-stay its muscle in a weak economy. This report is part of our ongoing coverage of the coronavirus crisis and its impact on the hotel industry.
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285 | ‘Allure of the Door’: Exterior-corridor hotels trending in COVID-19 pandemic
Almost overnight, the roadside motel is a hot commodity. Travelers are going by car and when they stop they want the safest stay possible. The coronavirus pandemic has pushed health and safety to the top of hotel guests’ most-favored-amenity list and exterior-corridor properties appear to provide more of a risk-free stay than their interior-corridor cousins. Long Live Lodging examines the new shine travelers have put on exterior-corridor motels during the COVID-19 crisis and how brands heavy with motel-style properties are responding to the trend. This report is part of Long Live Lodging’s ongoing coverage of the coronavirus crisis and its impact on the hotel industry.