ADA
208 | Surf-By Lawsuits: Hotel websites in legal crosshairs
ADA
Is your hotel’s website accessible to people with disabilities? If you don’t know the answer to that question, you’ll probably end up in court.
In this episode, we examine what’s behind the dramatic spike in website accessibility lawsuits being filed against businesses under the Americans with Disabilities Act. And why commercial enterprises found to be non-compliant are hit with tens of thousands of dollars in penalties. Experts we interviewed for this report say the reality is it’s only a matter of time before you get sued over your hotel website as drive-by litigation takes a back seat to surf-by lawsuits.
The good news is there are steps you can take to make your hotel website accessible to guests with disabilities and not only avoid your day in court but generate new business as well.
Featured in today’s episode are …
- Joe Dolson, a web accessibility consultant
- Peter Seidenberg, CEO of HEBS Digital
- Lensay Abadula, a UX designer with HEBS Digital
- Darshan Patel, a lawyer who specializes in ADA law
Resources & Links
- Joe Dolson
- Darshan Patel
- HEBS Digital
- Seyfarth Shaw report on increase in ADA Title III lawsuits
- Seyfarth Shaw report on increase in website accessibility lawsuits
- 3Play Media webinar on how ADA applies to hotels and restaurants
- For information about the Americans with Disabilities Act, visit www.ada.gov
ADA
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343 | Take a Cue from Hospitality: Senior living is next big opportunity
Hoteliers and allied companies invested in both lodging and senior-living assets demonstrate how the spirit of hospitality and its best practices extend into other real-estate-asset groups. Episode 343 of Lodging Leaders podcast is the second in a two-part series that explores the hospitality industry’s growing interest in senior living.
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342 | Live Long and Prosper: Hospitality industry embraces senior living
Since she was a teenager volunteering at senior-living facilities in Boston, Serena Lipton knew she wanted a career in senior housing. But she had a difficult time finding the college program she believed would educate and prepare her to serve in the senior-living industry. After graduating from Boston University School of Hospitality Administration and working as an analyst for JLL’s Senior Housing Valuation Advisory, Lipton finally found what she was looking for. This fall she enrolled in BU’s Master of Management in Hospitality with a new concentration in senior living. She and other students are on the cusp of what BUSHA believes is a massive shift in how Americans view aging and where opportunities lie for the hospitality industry.