AHLA / AHLEF
229 | Panic Buttons: Hospitality Workers Sound the Alarm (Hotel Safety Part 2)
AHLA / AHLEF
When Robb Monkman was a college student, he and his roommates were robbed at gunpoint. The home invasion and hostage taking rocked Monkman to his core and determined the course of his career.
Monkman is founder and CEO of ReactMobile, which provides electronic security devices, or panic buttons, for businesses, including the hospitality industry.
ReactMobile is among several technology companies included in the American Hotel & Lodging Association’s Five Star Promise, a pledge by major hotel companies to establish and implement best practices to protect their employees. The promise includes the deployment of hand-held technology, hospitality workers can use to summon help in times of crisis for themselves or guests.
In this episode, Part Two of Lodging Leaders’ report on hotel safety and security, we explore panic button technology and trends. We interview advisers on what’s available to hotel owners and operators as they work to come up with methods to protect their employees. We also review AHLA’s Five Star Promise and what it is calling the hospitality industry to do. And we talk with Unite Here, the labor union that got the whole thing started.
Resources and Links
- Elie Khoury, executive vice president of operations resources at Interstate Hotels & Resorts
- Robb Monkman, founder and CEO of ReactMobile
- Angelo Lombardi of Lodging Controls
- Paul Frederick, co-founder of Hospitality Security Advisors
- Rachel Gumpert, press secretary for Unite Here office in Washington, D.C.
To view the American Hotel & Lodging Association’s Five Star Promise news conference on Sept. 6, 2018, click here.
AHLA / AHLEF
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341 | One Big Happy: Travel survey reveals how hotels can attract families
Rainer Jenss of Nyack, New York, founded the Family Travel Association seven years ago to help parents and caregivers introduce children to the world through travel, whether that’s a yearlong trip around the world that Jenss and his family took or a weekend getaway to a nearby destination. To help the travel industry gauge what parents want when they take their kids on vacation, FTA conducts an annual study. The U.S. Family Travel Survey 2021 reveals the shift in mindset the COVID-19 pandemic has created in families planning a trip over the next 12 months. Hoteliers use can use the information to generate business and boost their strategies to recover and sustain business now and other the coming months.
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340 | New Glass Ceiling: Industry leaders work to shatter barriers for women hotel owners and investors
Whether they’re new to the concept or they’ve worked in lodging for years, women are an emerging force in hotel development, investment and ownership. Several industry leaders are making significant strides in building programs that encourage and support women interested in becoming hotel owners and investors. This report examines new projects and updates the status of existing efforts by industry leaders to recruit women as owners and help them hurdle barriers such as critical access to capital.