DESIGN & DEVELOPMENT
237 | Shop ’Til You Drop: Hospitality procurement specialists manage a mixed bag of challenges
DESIGN & DEVELOPMENT
U.S.-China trade war. Design-savvy online furniture retailers. Hurricanes. Marijuana.
These things and more are having an impact on hospitality purchasing. And they’re influencing the prices of hotel FF&E and OS&E as well as the cost of construction.
In this episode of Lodging Leaders, we talk to specialists in procurement and logistics to find out the trends and challenges facing the hospitality industry as it continues to build new hotels and renovate existing ones.
We find out what’s costing your project more money than it should. And we identify opportunities and pitfalls to be aware of while in the planning stages.
We talk to Marla Davis, senior vice president of procurement at Premier Project Management; William Langmade, CEO of Purchasing Management International; and Darlene Henke, president and CEO of Audit Logistics.
Resources and Links
DESIGN & DEVELOPMENT
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329 | Ruff and Ready: ADA gives hotels a short leash when accommodating guests with service animals
Many hotels these days have made room for guests with disabilities. Hotel managers and staff should also know what the Americans with Disabilities Act says about accommodating guests with pets. During the pandemic lockdowns, a lot of people added a pet to their household and now they’re bringing Fido along on vacation. Hotel employees need to know how to cater to both consumers who are pet owners as well as guests who travel with a trained service animal. Episode 329 of Lodging Leaders podcast reports on how the ADA defines a service animal and how a hotel is legally obligated to serve a guest who comes with a dog or any other animal.
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328 | Curb Appeal: Hotels’ refreshed images designed to attract road trippers
Nearly 48 million Americans plan to travel over the Fourth of July weekend, predicts AAA. Most of them will drive and many of them plan to stay in hotels. What makes a travel consumer choose your hotel? Price can be a factor but so can the story the property tells through its online photos and its real-life curb appeal. First impressions of a hotel set the tone for the guest’s entire stay. Its roadside image is more important than ever as the lodging industry this summer hangs its hopes on a comeback driven by domestic travelers. Lodging Leaders podcast explores the importance of a hotel’s curb appeal as hoteliers think of ways to attract travelers seeking safety and assurance as the nation emerges from the coronavirus pandemic.