This is the second of a two-part update about people, campaigns and programs that are furthering the mission to promote more women into leadership roles in the hospitality industry.
In this episode we touch base with Jagruti Panwala and Rachel Humphrey who are in top leadership roles at AAHOA, the world’s largest hotel owners association with more than 19,000 members.
Panwala is chair of AAHOA and Humphrey is the COO and VP of franchise relations who just finished a year of serving as interim president and CEO of the association.
For the first time in AAHOA’s 30-year history, the association was led by women.
We talk to Panwala and Humphrey about how they view their experiences, what it was like to work together and how they applied their female perspectives to significantly move the needle on challenges facing the hotel industry, including the issue of human trafficking.
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Two viruses emerged in the U.S. this year – COVID-19 and society’s backlash against racism. The coronavirus pandemic forced hotels to close or drastically cut back on their workforces as occupancy plummeted to unprecedented lows. And America’s streets resounded with the voices of citizens protesting racism as businesses began to respond by promising new and better commitments toward diversity, inclusion and equality in hiring and promotion. In Episode 288 of Lodging Leaders podcast, we explore the issues hotels are facing in bringing back laid-off workers and recruiting new employees in the midst of a health pandemic that seems to have no end and society’s desperate call for Corporate America to get serious about ending systemic racism.
Extended-stay hotels are weathering the coronavirus crisis better than their transient cousins, according to reports. The Highland Group’s half-year report shows economy and mid-priced extended-stay hotels are faring better than upscale extended-stay accommodations. Second-quarter earnings reports from companies such as Extended Stay America prove the resiliency of the sector, especially when sales teams shift their focus to new prospects such as college students, leisure travelers who value the kitchen and essential workers in it for the long haul. Long Live Lodging examines what gives extended-stay its muscle in a weak economy. This report is part of our ongoing coverage of the coronavirus crisis and its impact on the hotel industry.