Seemingly overnight, the new coronavirus pandemic has dramatically curbed travel in the U.S. Hotels are feeling the pain as occupancies dropped to historic lows, in some cases down by 80 percent.
The American Hotel and Lodging Association on Monday reported major hotel managers said they’ve laid off or furloughed one million employees.
Long Live Lodging and its Lodging Leaders podcast has put a temporary hold on its once-a-week programming to provide updates throughout the week on specific issues impacting the hotel business.
In this episode of our special report on how COVID-19 is impacting the hotel industry, Lodging Leaders interviewed a hotel owner who is trying to keep his staff onboard. We also talked to consultants who offered advice on how to manage their workforces and make hard decisions during the crisis.
To keep up to date on the impact of COVID-19 on the hotel industry, visit the coronavirus section on our website.
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Nicolas Graf, associate dean, clinical professor and chair of New York University’s Jonathan M. Tisch Center of Hospitality, will soon unveil the school’s new Hospitality Innovation Hub. Departure from the norms of doing business is key to the post-pandemic survival and success of the hospitality industry, says Graf. Companies that offer flexibility in thought and practice among employees will go a long way in leading the industry’s post-pandemic recovery. Episode 331 of Lodging Leaders explores what it will take for owners, operators and others invested in the industry to attract and retain bright young talent who can help build modern and sustainable hotel business models.
Bijal Patel, 31, is CEO of Coast Redwood Hospitality and the youngest chair of the California Hotel & Lodging Association. He’s made even more history at CHLA by agreeing to serve an unprecedented second term as the lodging industry emerges from the coronavirus pandemic. Patel is a third-generation hotelier. Being so steeped in hospitality at such a young age is not new for members of the Indian American hotelier community, but Patel fears the pandemic has drained the industry of emerging talent. Lodging Leaders spotlights Patel, who represents a leadership demographic that is fighting for the life of the hospitality industry as they watch their peers veer toward other career paths.