255 | Workforce Woes: Hotels try to avoid layoffs

Seemingly overnight, the new coronavirus pandemic has dramatically curbed travel in the U.S. Hotels are feeling the pain as occupancies dropped to historic lows, in some cases down by 80 percent.

The American Hotel and Lodging Association on Monday reported major hotel managers said they’ve laid off or furloughed one million employees.

Long Live Lodging and its Lodging Leaders podcast has put a temporary hold on its once-a-week programming to provide updates throughout the week on specific issues impacting the hotel business.

In this episode of our special report on how COVID-19 is impacting the hotel industry, Lodging Leaders interviewed a hotel owner who is trying to keep his staff onboard. We also talked to consultants who offered advice on how to manage their workforces and make hard decisions during the crisis.

More Information

To keep up to date on the impact of COVID-19 on the hotel industry, visit the coronavirus section on our website.

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Resources and Links

• Chris Bennis of Snelling Hospitality
• Debbie Brown of DB Consulting
• Judy King of Quality Management Services
• Del Ross of Hotel Effectiveness
• Nimesh Zaver, owner of Insignia Hotel Management