As hotels in the U.S. are forced to dramatically scale back operations or close altogether because of the new coronavirus pandemic, government officials are looking to use the empty rooms to fight the spread of the virus or help patients recover.
Meantime, hotel operators are taking a fresh look at cleaning procedures to assure guests both now and in the future that their properties are focused on the health and safety of guests and employees.
In this episode, Lodging Leaders talks to Darshan Patel, a lawyer who also runs his family’s business – the Hotel Investment Group in San Diego, where the county government has claimed two of their independent hotels to deal with overflow from area hospitals.
We also feature Jyoti Sarolia, principal and managing partner of Ellis Hospitality Group in Temecula, California, who believes every hotelier needs to step up and help their community through this pandemic.
Also included is Adrian Chavez, regional director of operations for Kriya Hotels in Texas, who is overhauling the company’s cleaning protocols in light of the COVID-19 outbreak.
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