CORONAVIRUS
257 | Hotels Become Hospitals: Government takeover of lodging leaves big questions for owners
CORONAVIRUS
As hotels in the U.S. are forced to dramatically scale back operations or close altogether because of the new coronavirus pandemic, government officials are looking to use the empty rooms to fight the spread of the virus or help patients recover.
Meantime, hotel operators are taking a fresh look at cleaning procedures to assure guests both now and in the future that their properties are focused on the health and safety of guests and employees.
In this episode, Lodging Leaders talks to Darshan Patel, a lawyer who also runs his family’s business – the Hotel Investment Group in San Diego, where the county government has claimed two of their independent hotels to deal with overflow from area hospitals.
We also feature Jyoti Sarolia, principal and managing partner of Ellis Hospitality Group in Temecula, California, who believes every hotelier needs to step up and help their community through this pandemic.
Also included is Adrian Chavez, regional director of operations for Kriya Hotels in Texas, who is overhauling the company’s cleaning protocols in light of the COVID-19 outbreak.
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CORONAVIRUS
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342 | Live Long and Prosper: Hospitality industry embraces senior living
Since she was a teenager volunteering at senior-living facilities in Boston, Serena Lipton knew she wanted a career in senior housing. But she had a difficult time finding the college program she believed would educate and prepare her to serve in the senior-living industry. After graduating from Boston University School of Hospitality Administration and working as an analyst for JLL’s Senior Housing Valuation Advisory, Lipton finally found what she was looking for. This fall she enrolled in BU’s Master of Management in Hospitality with a new concentration in senior living. She and other students are on the cusp of what BUSHA believes is a massive shift in how Americans view aging and where opportunities lie for the hospitality industry.
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341 | One Big Happy: Travel survey reveals how hotels can attract families
Rainer Jenss of Nyack, New York, founded the Family Travel Association seven years ago to help parents and caregivers introduce children to the world through travel, whether that’s a yearlong trip around the world that Jenss and his family took or a weekend getaway to a nearby destination. To help the travel industry gauge what parents want when they take their kids on vacation, FTA conducts an annual study. The U.S. Family Travel Survey 2021 reveals the shift in mindset the COVID-19 pandemic has created in families planning a trip over the next 12 months. Hoteliers use can use the information to generate business and boost their strategies to recover and sustain business now and other the coming months.