Last week, Zoom, a video-conferencing program, was prime bait for hackers who infiltrated conversations taking place among people working from home during the coronavirus pandemic.
As if Zoom bombers weren’t bad enough, a day or two later, the internet-based program crashed because it could not handle the surge of users from businesses, schools and friends and families eager for face time.
Today, Zoom founder and CEO Eric Yuan is promising stronger security measures, but the fiasco is a stark reminder of how easy it is for bad actors to access public internet programs, especially those being operated by people unfamiliar with cyber security protocols.
In this episode, a continuation of Lodging Leaders special report on how the coronavirus crisis is impacting the hotel industry, we explore how the outbreak is revealing weaknesses in business technology platforms and what hotel owners and operators can do to head problems off at the pass.
We also look at how some technology providers are expanding their solutions to meet the fast-changing needs of hotel operations as well as those of essential guests traveling during the COVID-19 pandemic.
Resources and Links
In June, Watermark Lodging Trust, a Chicago REIT, sold its Hutton Hotel in Nashville for $70 million. The price is $7 million less than what the REIT said it paid to acquire and upgrade the hotel seven years ago. A month later, Watermark said it signed a deal in which it sold shares worth $200 read more
As the hospitality industry struggles to mitigate the massive loss of revenue caused by the coronavirus pandemic, hundreds of hotel owners are filing lawsuits to force their property insurance providers to cover their financial casualties. Meantime, state and federal lawmakers are considering legislation that would mandate U.S. insurance companies pay for business losses related to read more