The COVID-19 crisis is far from over. How long the crisis remains is still an unknown.
As many states are taking steps to reopen their marketplaces, government leaders and business owners may want to look to the hotel industry for some best practices. While nearly 20 percent of the nation’s 57,000 hotels have closed, according to reports, the rest have remained open throughout the pandemic.
Despite that, owners and operators know life will never go back to way it was before the crisis.
Never before has innovative thought mattered more than during the current coronavirus pandemic.
In this episode of Lodging Leaders podcast, we talk to Mitch Patel, CEO of Vision Hospitality Group, which kept its 40-some hotels open and is trying to figure out what the hospitality business will look like in the coming months and years.
We also talk to John Hardy, CEO of The Hardy Group, a hotel development consulting company with offices all over the world. The company sponsors an annual event called Radical Innovation that spotlights new designs and business methods.
And we hear from Adam Harris, co-founder and CEO of Cloudbeds, who stresses the importance that strong fundamental business practices play in a comeback.
Resources and Links
More than 1,700 hotels in the U.S. closed in spring 2020 at the height of the coronavirus pandemic. At the end of August, 1,200 were closed, reported Kalibri Labs. Meantime, 840 new hotels opened last year and 900 are on track to open this year, according to Lodging Econometrics. Episode 337 of Lodging Leaders explores the challenges owners faced in reopening closed hotels as well as what owners and operators did to ramp up business at hotels that were at such low levels of occupancy, they might as well have been closed. We also feature owners who opened new properties during the pandemic. One owner we interviewed opened two new hotels while doing what it took to keep his existing properties in business. This report is part of our ongoing coverage of the coronavirus crisis and its impact on the hospitality industry.
As America approaches the 20th anniversary of the terrorist attacks on its homeland, Lodging Leaders explores the impact 9/11 had on the U.S. travel sector. We feature hotel industry leaders who were on duty that fateful day and can recall the shock of the attacks, how they cared for frightened guests and how the event changed hotel operations. They also draw parallels to the coronavirus crisis and remind listeners of the resiliency of the nation’s hospitality industry.