The U.S. hotel industry has begun its comeback as all states are reopening their economies. The numbers show that occupancy is slowly but steadily increasing as hotels get back to business. But, to be sure, it is not business as usual.
Relatively few hotels completely closed during the coronavirus pandemic. More than 80 percent remained open and found themselves serving essential workers, housing vulnerable populations or being transitioned into health care facilities. During this time, hotel owners and operators have discovered and introduced new health and safety protocols into their standard operating procedures.
This is probably reassuring to current guests, but it’s easy to be fooled into complacency.
People planning leisure or business trips this summer might believe every hotel and motel in America has undergone deep cleaning and now practices heightened housekeeping protocols. But one hotel CEO Lodging Leaders interviewed says he recently discovered that’s not so, and fears lackadaisical owners are in danger of losing their businesses to the coronavirus.
In this episode, Lodging Leaders looks at the new standard of clean and steps the industry is taking as a whole to reassure the public their properties are safe. We also talk to an industry supplier and other advisers who stress the importance of following product instructions and on documenting the steps your staff is taking to clean and sanitize your hotel.
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Global business travel is a $1.4 trillion industry. The Global Business Travel Association calculates the coronavirus pandemic in 2020 resulted in a loss of $113 billion in business travel spend in hotels, airlines and other sectors of the travel industry. But all is not lost. GBTA, industry analysts and travel management companies see some green shoots of hope for 2021 as the COVID-19 vaccine rolls out and corporations put some of their people on the road again. This report is part of Long Live Lodging’s ongoing coverage of the coronavirus crisis and its impact on the hospitality industry.
Long Live Lodging, an online multimedia news organization that covers the hospitality industry, found itself tossing aside its plans for news coverage late in the first quarter of 2020, when the coronavirus pandemic hit the U.S. and devastated the hospitality industry. The year turned out to be ground-breaking for Long Live Lodging, which developed the industry’s first live digital conference, and its podcast, Lodging Leaders, which increased its followers through timely, credible and balanced reporting on trends and issues driving the industry during the historic year. The company also won international recognition for its coverage of the COVID-19 crisis and its work as a whole. Long Live Lodging is a startup media company, formed in 2019, with Lodging Leaders, which was founded in 2015. In today’s report, we celebrate the podcast’s 300th episode. Podcast founder and co-host Jon Albano and co-host Judy Maxwell have a free-wheeling conversation in which they review the top podcasts of 2020 (Can anyone say ‘fair franchising’?) and give a brief preview of what the media organization plans for 2021.