As hoteliers struggle to keep some remnant of their hotels operating, finance advisers issue a caveat emptor. SBA emergency loans are useful in crisis but only if certain elements are in place, says Dave Shah founder of Pineapple Capital Group. Paul Darrow of PHD Financial reminds prospective small-business borrowers the loans will have to be paid back. Both experts say business owners should review their cash flows and ability to take on more risk before signing any new loans or revised financing documents. In Episode 258, Long Live Lodging examines what financial solutions are available to hotel owners during the crisis, including the SBA emergency loan programs.
Many hotels these days have made room for guests with disabilities. Hotel managers and staff should also know what the Americans with Disabilities Act says about accommodating guests with pets. During the pandemic lockdowns, a lot of people added a pet to their household and now they’re bringing Fido along on vacation. Hotel employees need to know how to cater to both consumers who are pet owners as well as guests who travel with a trained service animal. Episode 329 of Lodging Leaders podcast reports on how the ADA defines a service animal and how a hotel is legally obligated to serve a guest who comes with a dog or any other animal.
Nearly 48 million Americans plan to travel over the Fourth of July weekend, predicts AAA. Most of them will drive and many of them plan to stay in hotels. What makes a travel consumer choose your hotel? Price can be a factor but so can the story the property tells through its online photos and its real-life curb appeal. First impressions of a hotel set the tone for the guest’s entire stay. Its roadside image is more important than ever as the lodging industry this summer hangs its hopes on a comeback driven by domestic travelers. Lodging Leaders podcast explores the importance of a hotel’s curb appeal as hoteliers think of ways to attract travelers seeking safety and assurance as the nation emerges from the coronavirus pandemic.