HUMANS OF LODGING

Discover other members in the hospitality industry.

Learn more about their experience here. Get inspired.

‘It was a Blessing’

  • ‘It was a Blessing’
    May 04, 2020

    ‘It was a Blessing’

    Cierra Bickel is director of sales at the Holiday Inn Express & Suites Cincinnati NE Redbank. She was behind the front desk in the early days of the COVID-19 pandemic when a man, a woman and their son came in to book 26 rooms for two nights. Overjoyed at having unexpected business, Bickel was in read more

  • Stepping Up
    May 04, 2020

    Stepping Up

    Sawan Patel is a second-generation hotelier and managing partner of Unity Hotels Group, a company his father, Hasu, founded in Houston, Texas. His fiancé works in the health care field and Patel heard at the beginning of the COVID-19 crisis in the U.S. how difficult it was for hospitals to obtain personal protection equipment such read more

  • Special Touch
    May 04, 2020

    Special Touch

    Prakash Saraf was raised in Nepal, India, by parents who taught him the value of caring for the less fortunate. As a hotelier in Baltimore, Saraf sees firsthand how people struggle to survive. The COVID-19 pandemic has made it even harder for the poor and disenfranchised to stay safe. Saraf’s non-profit called Friends of Sparsh read more

  • It’s About Serving Others
    May 04, 2020

    It’s About Serving Others

    Tejal Patel is founder of her own hotel company called Neem Tree Hospitality in Texas. At the beginning of the year, she began to help her family market its Fairfield Inn & Suites under construction in League City, Texas. As the coronavirus crisis took over the industry, Patel switched gears to focus on how best read more

  • Give Them Shelter
    May 04, 2020

    Give Them Shelter

    Kal Patel is founder and CEO of Crestpoint Companies in Mason, Ohio. He owns and operates hotels in Ohio and Kentucky. Two are under construction and the others are operating at 5 to 10 percent occupancy since the crisis struck in mid-March. A few properties are housing homeless and dislocated residents as well as serving read more

  • A New Balance
    May 04, 2020

    A New Balance

    Davonne Reaves owns and operates The Vonne Group, a hospitality advisory and consulting venture in Atlanta. A people-person, Reaves has found herself conducting business from home, deploying technology to hold meetings while caring for her 1-year-old son, who can’t attend day care during the COVID-19 crisis. Reaves believes the workplace and expectations of employers and read more

  • Changing Comfort Levels
    May 04, 2020

    Changing Comfort Levels

    Lisbeth Ceballos is vice president of housekeeping at G6 Hospitality. A native of Venezuela, Ceballos came to the U.S. at the age of 17 with a plan to build a career in the hospitality industry. As a trailblazer, Ceballos is used to navigating through uncomfortable situations, but she’s never faced anything as complex and uncertain read more

  • Master Story Teller
    August 21, 2019

    Master Story Teller

    Historic hotels have years and years of stories to tell. A challenge faced by owners and operators of America’s landmark hotels is to educate the staff on the property’s history and train them to embody the hotel’s culture. One employee who doesn’t have to be schooled is Susan Stein. She’s the official historian at Grand read more

  • Secret of a Healthy Chef
    June 12, 2019

    Secret of a Healthy Chef

    Ryan Ellis is familiar with the adage, “Never trust a skinny chef,” but for the executive chef at Fit Farm, it works the opposite. Ellis, 32, joined the fitness and wellness retreat in Castalian Springs, Tennessee, about a year ago. He said he’s learned about the significance of portion control in meals – for Fit read more

  • From Bellman to GM
    May 01, 2019

    From Bellman to GM

    Juan Mera is general manager of North Point Hospitality Group’s tri-brand Marriott hotel in downtown Nashville. Taking the job was a challenge that Mera knew was a rare career opportunity. And it made him break a promise to his wife. Mera is a native of Lima, Peru. He came to the U.S. nearly 30 years read more

  • ‘It’s All I Know’
    March 13, 2019

    ‘It’s All I Know’

    Lisbeth Ceballos is an accomplished expert in hospitality management. She leads at G6 Hospitality as vice president of housekeeping operation and services. Ceballos, a native of Venezuela, has overcome many challenges in her upward climb to success. Few people know the adversity she has faced and continues to deal with because Ceballos puts others before read more

  • On the Front Line of the Sex-Trafficking Battleground
    March 06, 2019

    On the Front Line of the Sex-Trafficking Battleground

    Vipul Dayal is an hotelier in San Diego, California. More importantly, he is a husband and father of three children. He strives to protect his family from the type of childhood he experienced growing up in a small motel along a street rampant with sex crime.  When he was a youngster helping his father run read more

  • ‘This is my baby’
    February 27, 2019

    ‘This is my baby’

    Ashley Ewing Parrott lives and breathes her job at Vision Hospitality Group. Like a new mother, Ashley dotes over The Edwin, Vision Hospitality’s new boutique hotel in Chattanooga, Tennessee. She pays attention to every detail as if the creation is a reflection of herself.  During an interview in the lobby of The Edwin about two read more

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