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DIVERSITY
January 8, 2020244 | Missing Rungs: A slow climb for women in hospitality leadership
A new study by McKinsey & Company and LeanIn.Org reveals that over the past five years Corporate America has made some progress in gender diversity, including increasing the number of women in leadership. Although that finding is promising, women remain underrepresented in business leadership across the board and continue to lack access to opportunities available read more
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EMPLOYEE RECRUITMENT & RETENTION
January 1, 2020243 | Don’t Leave Me Now: How to reduce employee turnover
The annual employee turnover rate in the U.S. hospitality industry is 70 percent. When compared with 10 to 25 percent at other industries, the rate at which people leave hospitality jobs is at a “disastrous level,” said one of the experts we interviewed about recruiting and retaining employees. In this episode of Lodging Leaders, we read more
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COWORKING
December 18, 2019242 | Desk Sets: Hoteliers capitalize on coworking trend
Coworking is a primary growth driver of the office market, reports JLL. The sector has an annual growth rate of about 24 percent. No segment of the market has demonstrated more overall growth than the coworking industry. JLL’s report is focused on the office sector, but the commercial real estate asset class is crossing over read more
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CO-LIVING
December 11, 2019241 | Let’s Stay Together: New design concepts connect small-group travelers and local communities
In the 19th and early-20th centuries, hotels in America offered more than room and board. They defined a community by attracting crowds to their lobbies and restaurants and establishing themselves as vital centers of civic life, writes A.K. Sandoval-Strausz, author of “Hotel: An American Story.” “Hotels,” writes Sandoval-Strausz, “were points of contact between local communities read more
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LODGING LEADERS
December 4, 2019240 | Room at The Inn: How hotels can avoid silent nights this holiday season
The holiday season is upon us. For many hotels, regular business tends to drop off this time of year. Seasonality takes different forms and depends on several factors, including your hotel’s target market and its location. In this episode, we find out how hoteliers can leverage the traditional retail sales season as well as the read more
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CONSTRUCTION
November 27, 2019239 | Good As New: Surge in hotel renovations expected to boost business
Hotel industry analysts and watchers expect property renovations in the United States to surge over the next two years. They cite several reasons for the outlook, including: The industry has surpassed the peak of its recovery from the Great Recession; A slowdown in revenue growth is predicted for this year and next; The leveling off read more
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CONSTRUCTION
November 19, 2019238 | Reaching the Finish Line: Hotel construction companies hurdle project barriers
STR recently reported the hotel construction pipeline for the U.S. was up 5.5 percent in October. It was the lowest year-over-year increase in lodging construction activity in six months. Despite the slowdown, construction companies say they are as busy as ever. However, they do anticipate a leveling off of new builds over the next couple read more
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DESIGN & DEVELOPMENT
November 13, 2019237 | Shop ’Til You Drop: Hospitality procurement specialists manage a mixed bag of challenges
U.S.-China trade war. Design-savvy online furniture retailers. Hurricanes. Marijuana. These things and more are having an impact on hospitality purchasing. And they’re influencing the prices of hotel FF&E and OS&E as well as the cost of construction. In this episode of Lodging Leaders, we talk to specialists in procurement and logistics to find out the read more
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LODGING LEADERS
November 6, 2019236 | Breach of Trust: Cybercrime a pervasive threat to the hospitality industry
It’s a given in today’s technological age that you operate a hotel business that depends on technology to process customer credit card purchases and to store personal information about your guests that helps you serve them better. In addition, you probably are aware of cybercrime and that nefarious hackers frequently target payment systems. You’ve done read more
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DESIGN & DEVELOPMENT
October 30, 2019235 | Lodging Leaders Spotlight: Yotel a tech-forward brand worth watching
Taco Bell made headlines when it opened a 70-room pop-up hotel in August in Palm Springs, California. It was a marketing scheme that lasted four days. The day The Bell Hotel began to accept reservations, it sold out in two minutes. The guaranteed novelty of staying in a Taco Bell hotel obviously paid off for read more
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LODGING LEADERS
October 23, 2019234 | More for the Money: Upselling generates significant revenue gains for hotels
Though average daily rate in U.S. hotels continues to grow year over year, hotel operators are not so eager to increase room prices these days. STR and Oxford Economics forecast ADR will increase by 1.9 percent this year and 2.2 percent in 2020. While an increase is usually viewed as a positive, the joy is read more
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LODGING LEADERS
October 9, 2019233 | How Does Your Hotel Rate? Smart pricing strategies key to winning in a downturn
It’s often said the U.S. hotel industry is a street-corner business. With that point of view, it may not take much for a hotel operator to panic and set off a price war on your block. The industry fell victim to mindless discounting in the days immediately after 9/11 and during the depth of the read more
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EMPLOYEE RECRUITMENT & RETENTION
October 2, 2019232 | Wage Pressures: How to plug cost leaks in your hotel’s labor pool (Labor and Hiring Part 2)
At the peak of a great upward climb from the Great Recession, the U.S. lodging industry is seeing a leveling off in business performance. During the 25th annual Lodging Conference in Phoenix last week, many industry experts talked about a new normal of muted revenue gains and thinner profit margins as expenses continue to grow. read more
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EMPLOYEE RECRUITMENT & RETENTION
September 25, 2019231 | Culture Club: Your hotel’s work environment may be bad for business (Labor and Hiring Part 1)
Is your hotel a fun place to work? Do your employees look forward to spending their day at your hotel? If the answers are no, then your business is in trouble. Do you have difficulty keeping good employees? Do you see staff members whispering in huddled groups? Do you or your supervisors work behind closed read more
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CAPEX
September 18, 2019230 | Funding CapEx: New report tells what it takes for hotels to stay competitive
More than 20 years ago, a team of hotel industry consultants and asset managers got together to figure out how much hotels in the U.S. spend each year on property improvements and maintenance. The idea was if owners and operators know in advance what it will cost to keep a hotel property up to date read more
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AHLA / AHLEF
September 11, 2019229 | Panic Buttons: Hospitality Workers Sound the Alarm (Hotel Safety Part 2)
When Robb Monkman was a college student, he and his roommates were robbed at gunpoint. The home invasion and hostage taking rocked Monkman to his core and determined the course of his career. Monkman is founder and CEO of ReactMobile, which provides electronic security devices, or panic buttons, for businesses, including the hospitality industry. ReactMobile read more