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LODGING LEADERS
January 13, 2016040 | Leveraging Facebook: Insights and Techniques to Grow Your Business with Anna Botha
Anna is the Founder of 23 Degrees North Digital Marketing – a boutique agency that specializes in ROI-based marketing. Their approach focuses on determining which tactics and channels produce the results which add revenue directly to your bottom line. 23 Degrees North currently manages over $30k in monthly ad spend for their clients. Anna prepared a FREE read more
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CUSTOMER SERVICE & CX
January 6, 2016039 | How to Create a Memorable Guest Experience with Tom Conran
Tom Conran serves as a Principal of Greenwood Hospitality Group – a Colorado-based company focused on the acquisition, repositioning, and management of upscale, full-service and select-service hotels. Formed in 2009, Greenwood Hospitality Group has grown their portfolio to 15 properties under management in 10 states. Last year, Hotel Business ranked Greenwood Hospitality Group #60 in their Top 100 Management Companies read more
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DESIGN & DEVELOPMENT
December 30, 2015038 | Don’t Be Afraid to Start Small with H. Mark Daley III
H. Mark Daley, III is President and CEO of The Generation Companies – a real estate investment company based in Raleigh, NC that provides real estate management and development services to individuals, families, corporations, and institutions. In less than 20 years, The Generation Companies portfolio has grown to 25 properties, including the brands Home 2 Suites, read more
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LODGING LEADERS
December 23, 2015037 | Why Digital Marketing is Key for Independent Hotels with Gaurav Varma
Gaurav Varma is Product Marketing Manager for Milestone Internet Marketing – a leading provider of Internet marketing solutions for the lodging industry. Milestone does it all, from Website Design to Search Engine Optimization, Pay-per-Click marketing, Social Media Optimization, Email marketing, you name it. Milestone currently works with nearly 2000 hotels and retail customers, driving over read more
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AAHOA
December 16, 2015036 | Effective Networking through Touchpoints and Follow Up with Binita Patel
Binita is currently a Vice President with HMB Hotels based in Allentown, PA, focusing on the finance and asset management aspects of the business. Prior to returning to HMB Hotels, she served as a Manager at Ramsfield Hospitality Finance, and Associate Investment Manager at Beacon Hospitality Partners, both located in New York, NY. Binita earned read more
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LODGING LEADERS
December 9, 2015035 | The Price, Leverage and Efficiency Formula for Success with Peter Bhai
Piyush “Peter Bhai” Bhaidaswala is Founder and Chief Executive Officer of SSN Hotels – a rapidly growing hotel management, development, and investment group in the Northeast. In just over 20 years, they have grown to oversee 14 select service and 3 developing hotels in over five states, representing brands such as Hilton, Marriott, IHG, Choice, read more
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EMPLOYEE RECRUITMENT & RETENTION
December 2, 2015034 | Thank, Appreciate and Connect with Your Associates with Walter Isenberg
Walter Isenberg is Co-Founder, President & Chief Executive Officer of Sage Hospitality, one of the top hotel investment, management and development companies in the United States for more than 30 years. Based in Denver, Sage Hospitality owns and operates over 75 hotels and 10 restaurants in 23 states, from urban full-service hotels to smaller select-service suburban read more
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AAHOA
November 25, 2015033 | Attitude Decides the Latitude in Life with Hemant Patel
Hemant “Henry” Patel CHO CHA was born and raised in India, and he immigrated to the United States in 1986. Within a few short years, he and his wife settled in Miami, Florida, where they invested in their first property – The King Motel – an independent property on Biscayne Blvd. He also has an interest read more
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AAHOA
November 18, 2015032 | Bridging the Generation Gap with Nimesh Zaver
Nimesh “Nick” Zaver was born and raised in London, England, and he immigrated to the United States with his family in 1981. After graduating from high school, Nimesh attended college-level courses in business and architecture at institutions including the University of Central Florida, the University of Arkansas at Monticello and Louisiana Tech University. Before completing his read more
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LEADERSHIP
November 11, 2015031 | Do the Right Thing, Then Do the Thing Right with Sterling Stoudenmire
Sterling Stoudenmire is versatile executive proven in uniquely challenging situations involving transformation, turnaround, re-engineering and disruption. A successful, top-tier consultant and chief executive, he delivers value through the synthesis of a unique and distinct skillset in finance, strategy and technology combined with innate ability to lead, inspire and mentor others. Sterling’s diverse career includes business consulting read more
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LEADERSHIP
November 4, 2015030 | Find a Mentor and Listen! with Greg Plank
Greg Plank’s diverse hospitality career spans more than 50 years, beginning as a receiving clerk at the Barclay Hotel in Philadelphia. He graduated from Cornell University with a Bachelor of Science degree in Hotel Administration. He worked in advertising for hotel clients in New York in account management and some creative work. Greg moved to read more
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LEADERSHIP
October 28, 2015029 | Student of the Industry: A Foot Soldier’s Journey with Chip Elbers
Chip is a hospitality veteran and he’s been serving the industry for more than 30 years. He’s done it all. From Dish Washer, to Front Desk Agent, Assistant General Manager, General Manager, Sales Manager, Chief Operating Officer, Chief Development Officer, and Vice President. For the last half of the career, Chip faithfully served as Vice read more
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LODGING LEADERS
October 21, 2015028 | 6-Figure Income Tax Savings through Cost Segregation with Todd Strumpfer
Todd has been a regional director for Cost Segregation Services, Inc. (CSSI) since 2009, and he works with clients nationwide to bring them the tax-saving and cash flow producing benefits of Cost Segregation. CSSI has been in business since 2001 and has completed over 15,000 Cost Segregation Studies in all 50 states. On a top read more
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LODGING LEADERS
October 14, 2015027 | Actionable Performance Data: Knowing is Growing with Bobby Bowers
Bobby Bowers is the Senior Vice President of Operations for STR – formerly known as Smith Travel Research. STR is the leading global provider of competitive benchmarking, information services and research to the hotel industry. STR gathers performance data from over 50,000 hotels located in more than 160 countries, and those properties use STR products, such as the read more
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LODGING LEADERS
September 30, 2015026 | Redefining the Technology Toolbox with Mark Lewis-Brown
Mark Lewis-Brown is a hospitality industry veteran with 25 years of experience in online distribution, hotel operations and airline sales. He’s recognized as a visionary for product development, client services and marketing efforts at Vertical Booking, Centric Hospitality Group and Genares. Mark founded InnPoints in 1995, giving independent and boutique properties the chance to establish a loyal client base and read more
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LODGING LEADERS
September 23, 2015025 | Bringing Magic To Hotels With Kunal Patel
Kunal Patel grew up in the hotel industry. The son of successful multi-property owners, he learned firsthand how difficult it is to make a hotel run efficiently. Kunal commenced studies in Business at Florida Atlantic University in Boca Raton, Fla, before transferring to Florida State/Florida A&M College of Engineering, where he majored in Chemical Engineering. After read more
Straight Talk About Hot Trends
An award-winning weekly podcast that examines trends and issues impacting the hospitality industry, shared through engaging stories told by co-hosts Jon Albano and Judy Maxwell, and amplified by interviews with experts and other thought leaders.