LODGING LEADERS

Straight Talk About Hot Trends

A weekly podcast that examines news and topics trending in the hospitality industry, shared through engaging stories told by co-hosts Jon Albano and Judy Maxwell, and amplified by interviews with experts and other thought leaders.

237 | Shop ’Til You Drop: Hospitality procurement specialists manage a mixed bag of challenges

  • 205 | Opportunity Zones Create 21st Century Gold Rush
    CONSTRUCTION
    March 20, 2019

    205 | Opportunity Zones Create 21st Century Gold Rush

    Today’s report takes a look at a newcomer to hotel fund raising – the Investing in Opportunity Act, and the capital pools and projects the federal law is generating. While the U.S. Department of the Treasury and the IRS are still working on the act’s punch list, many hotel developers and private equity groups are read more

  • 204 | Bias and Backward Thinking: What’s holding women back
    LODGING LEADERS
    March 13, 2019

    204 | Bias and Backward Thinking: What’s holding women back

    This week, Lodging Leaders focuses on women in hospitality, and the long road ahead for those who want a lead role in the industry. You’ll hear from … Peggy Berg, founder of Castell Project Jeffrey Tobias Halter, corporate gender consultant and founder of Why Women Beth Milano, manager at Ruckus Wireless Kris Gathright, executive vice president and read more

  • 203 | Human Trafficking in Hotels Happens Every Day
    HUMAN TRAFFICKING
    March 6, 2019

    203 | Human Trafficking in Hotels Happens Every Day

    This week, Lodging Leaders focuses on the scourge of human trafficking and its impact on the U.S. travel industry, including hotels. You’ll hear from … Brad Myles, CEO of Polaris, operator of the National Human Trafficking Hotline Ed Bastion, CEO of Delta Air Lines Camila Wright Zolfaghari, vice president of policy at the trafficking-prevention group read more

  • 202 | Mitch Patel Redesigns the Future of Vision Hospitality
    DESIGN & DEVELOPMENT
    February 27, 2019

    202 | Mitch Patel Redesigns the Future of Vision Hospitality

    This week, Lodging Leaders focuses on Mitch Patel and his company, Vision Hospitality Group in Chattanooga, Tennessee. We will hear from Mitch about how he has remade Vision Hospitality Group to capture new segments of travelers and capitalize on new and emerging trends in guests’ needs, wants and expectations. We also hear from others involved read more

  • 201 | A New Story: Lodging Leaders Shifts to New Format with Judy Maxwell
    LODGING LEADERS
    February 20, 2019

    201 | A New Story: Lodging Leaders Shifts to New Format with Judy Maxwell

    Judy Maxwell is a veteran news journalist of more than 30 years. She has been a staff writer and editor at newspapers in Pennsylvania and Georgia. Most of her career has been dedicated to covering business news and events. Over the past seven years, Judy has worked with Asian Media Group, publisher of Asian Hospitality, read more

  • 200 | Excellence Wins with Horst Schulze
    GUEST SERVICES & PROGRAMS
    February 13, 2019

    200 | Excellence Wins with Horst Schulze

    Horst Schulze is Founder, Chairman and CEO of the Capella Hotel Group, and Co-founder & Former COO of The Ritz-Carlton Hotel Co. Schulze is a legendary leader and global titan of business and the author of Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Zondervan/HarperCollins). His visionary and disruptive read more

  • 199 | Creating a Sense of Place Through Themed Design with Peter Sawatzky
    DESIGN & DEVELOPMENT
    February 6, 2019

    199 | Creating a Sense of Place Through Themed Design with Peter Sawatzky

    Peter Sawatzky is a partner at the Imagination Corporation, a unique family company based in British Columbia, Canada, that specializes in the design and construction of one of a kind signs and themed architecture. With more than two decades of experience building themed attractions, there is very little he can’t imagine and then create. Merging read more

  • 198 | Energy & Experience Turn Into Results with Jyoti Sarolia
    AAHOA
    January 30, 2019

    198 | Energy & Experience Turn Into Results with Jyoti Sarolia

    Jyoti Sarolia is a third-generation hotel owner from San Diego. She serves as Chief Operating Officer of Ellis Hospitality that operates seven properties and she just completed a one-year term as Chairman of the Choice Hotels Owners Council. Her original career choice was to be a lawyer, but now she is raising the bar in read more

  • 197 | Loyalty Program Fraud Awareness and Prevention with Josh Galun
    LODGING LEADERS
    January 23, 2019

    197 | Loyalty Program Fraud Awareness and Prevention with Josh Galun

    Josh Galun is the Hospitality & Travel Lead at Excella in Washington, D.C. He’s has been at Excella for over 8 years and most recently joined the Excella Leadership Team in 2018. Josh has wide-ranging experience in project management, custom software development, process definition, IT security, data warehousing, and digital analytics. He currently focuses on read more

  • 196 | How to Drive Direct Bookings and Manage OTA Contributions with James Nannos
    LODGING LEADERS
    January 16, 2019

    196 | How to Drive Direct Bookings and Manage OTA Contributions with James Nannos

    James Nannos leads the Hotel Partnerships Team at Stay Wanderful, where he’s focused on hotel growth, loyalty programs, and customer success. Prior to joining Stay Wanderful, James was part of the original Breadcrumb POS team (acquired by Groupon), and has held numerous other startup and private-equity related roles. Outside of work, James is a Captain read more

  • 195 | The Internal Experience (iX) Leadership Framework with Rachel Headley
    LEADERSHIP
    January 9, 2019

    195 | The Internal Experience (iX) Leadership Framework with Rachel Headley

    Dr. Rachel MK Headley has been in the trenches, dealing with unspoken conversations, barriers to team goals and success, and figuring out how to achieve impossible goals demanded by executive leadership. She believes the internal experience (iX) of an organization is a leadership choice. Partnering with Meg Manke at the Rose Group Int’l, they developed read more

  • 194 | How to Handle a Digital Crisis with Mike Gelfond
    LODGING LEADERS
    December 26, 2018

    194 | How to Handle a Digital Crisis with Mike Gelfond

    Mike Gelfond has more than two decades of expertise in digital marketing and advertising, with careers at iXL, Creative Digital Group, LBi and Mastermind. An expert in social media, digital strategy, mobile, ecommerce, reputation/crisis management, analytics, CRM and lead generation with key industry verticals. Mike is a graduate of the University of Georgia, a frequent read more

  • 193 | The Problem with Work-Life Balance with David Kubes
    LODGING LEADERS
    December 19, 2018

    193 | The Problem with Work-Life Balance with David Kubes

    Dr. David Kubes is an international lawyer, avid entrepreneur, consultant, coach and certified facilitator of several Access Consciousness® special programs, including Right Voice for You and Right Riches for You. After graduating from law school, Dr. Kubes finalized his Ph.D. in aviation law at the age of 25, and started working for Austrian Airlines in read more

  • 192 | A Life Improving Customer Experience with Alex Shashou
    LODGING LEADERS
    December 12, 2018

    192 | A Life Improving Customer Experience with Alex Shashou

    Alex Shashou is the Co-Founder and President of ALICE, a top-ranking staff Task Management & Collaboration platform with a global customer base of 2,000+ hotels. Born and raised in London, Alex grew up in the hospitality industry, and he’s become a sought-after hospitality thought leader, speaking on technology and innovation in hospitality at conferences around read more

  • 191 | Financing for New Hotel Development with Malcolm Davies
    DESIGN & DEVELOPMENT
    December 5, 2018

    191 | Financing for New Hotel Development with Malcolm Davies

    Malcolm Davies is Principal/Managing Director of George Smith Parners, a leading, national provider of capital market services to the commercial real estate industry. Malcolm has over 20 years of experience as an award-winning capital advisor and developer, having advised and been involved with nearly $3B worth of financings, both in the equity and debt markets. read more

  • 190 | Responsible Luxury and Sustainability with Franck Droin
    LODGING LEADERS
    November 28, 2018

    190 | Responsible Luxury and Sustainability with Franck Droin

    Franck Droin is the hotel manager at The Mandarin Oriental Bangkok, and his 19 years of hospitality industry experience includes working with big brand hotel chains across various destinations in Europe, The Middle East, Africa, and Asia. Franck is passionate about promoting the concept of responsible luxury and has fueled ground-breaking conversations and initiatives. Some read more

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