LODGING LEADERS

Straight Talk About Hot Trends

A weekly podcast that examines news and topics trending in the hospitality industry, shared through engaging stories told by co-hosts Jon Albano and Judy Maxwell, and amplified by interviews with experts and other thought leaders.

260 | Startling Statistics: Industry analysts stunned at depth of downturn

  • 212 | Can We Talk? Why women don’t negotiate
    LODGING LEADERS
    May 8, 2019

    212 | Can We Talk? Why women don’t negotiate

    This episode of Lodging Leaders explores why women in business often don’t negotiate and why they don’t win at the negotiating table as often as their male counterparts. We identify some fundamental stumbling blocks and barriers to women’s ability to get what they want. And we offer experts’ advice on how to craft a negotiation read more

  • 211 | Triple Whammy: Tri-branded hotels change playing field
    DESIGN & DEVELOPMENT
    May 1, 2019

    211 | Triple Whammy: Tri-branded hotels change playing field

    Nashville, Tennessee, is home to the country’s first tri-branded Marriott hotel. Developed by North Point Hospitality Group, the 470-room limited-service property consists of transient brands AC Hotel and SpringHill Suites, and Residence Inn, an extended-stay hotel. Located in downtown’s SoBro neighborhood where government offices are located, the $140 million complex is also across from Music read more

  • 210 | Black-Owned Hotels: NABHOOD opens doors to opportunity
    DIVERSITY
    April 24, 2019

    210 | Black-Owned Hotels: NABHOOD opens doors to opportunity

    African American travel is a $63 billion industry. That’s how much black leisure travelers generated for the U.S. travel and tourism economy in 2018, reports Mandala Research. The December report is a follow-up to Mandala Research’s 2010 study on the same topic. The new information shows a $25 billion increase in travel spend by African read more

  • 209 | American Tales: Hotel industry execs tell all
    BHARAT SHAH LEADERSHIP SPEAKER SERIES
    April 17, 2019

    209 | American Tales: Hotel industry execs tell all

    “These stories can only be told by us.” Those words are written by Bharat Shah, an American hotelier and an immigrant from India, in his autobiography “America My Destiny.” Bharat’s son, Mit, is founder and CEO of Noble Investment Group, which has $3 billion of private equity invested in hotels throughout the country. Together, father read more

  • 208 | Surf-By Lawsuits: Hotel websites in legal crosshairs
    ADA WEBSITE
    April 10, 2019

    208 | Surf-By Lawsuits: Hotel websites in legal crosshairs

    Is your hotel’s website accessible to people with disabilities? If you don’t know the answer to that question, you’ll probably end up in court. In this episode, we examine what’s behind the dramatic spike in website accessibility lawsuits being filed against businesses under the Americans with Disabilities Act. And why commercial enterprises found to be read more

  • 207 | “Today’s Not the Day”: Why Trump Hotels changed course in the Mississippi Delta
    CONSTRUCTION
    April 3, 2019

    207 | “Today’s Not the Day”: Why Trump Hotels changed course in the Mississippi Delta

    Almost two years ago, Trump Hotels introduced Chawla Hotels to the world as the first developers of the company’s new brands Scion and American Idea. Though Trump Hotels in February announced it was pulling out of development deals in Cleveland and other nearby towns, the Trump effect will be more than a footnote in Mississippi’s read more

  • 206 | The Business of Immigration: Family migration to U.S. under threat
    IMMIGRATION
    March 27, 2019

    206 | The Business of Immigration: Family migration to U.S. under threat

    The federal government’s efforts to curb family migration to America is a key concern for many foreign-born residents in the U.S. and their children, including the Indian American community, which has used the method over the past 50 years to grow into an economic powerhouse of business owners, including their domination of the hotel industry. read more

  • 205 | Opportunity Zones Create 21st Century Gold Rush
    CONSTRUCTION
    March 20, 2019

    205 | Opportunity Zones Create 21st Century Gold Rush

    Today’s report takes a look at a newcomer to hotel fund raising – the Investing in Opportunity Act, and the capital pools and projects the federal law is generating. While the U.S. Department of the Treasury and the IRS are still working on the act’s punch list, many hotel developers and private equity groups are read more

  • 204 | Bias and Backward Thinking: What’s holding women back
    LODGING LEADERS
    March 13, 2019

    204 | Bias and Backward Thinking: What’s holding women back

    This week, Lodging Leaders focuses on women in hospitality, and the long road ahead for those who want a lead role in the industry. You’ll hear from … Peggy Berg, founder of Castell Project Jeffrey Tobias Halter, corporate gender consultant and founder of Why Women Beth Milano, manager at Ruckus Wireless Kris Gathright, executive vice president and read more

  • 203 | Human Trafficking in Hotels Happens Every Day
    HUMAN TRAFFICKING
    March 6, 2019

    203 | Human Trafficking in Hotels Happens Every Day

    This week, Lodging Leaders focuses on the scourge of human trafficking and its impact on the U.S. travel industry, including hotels. You’ll hear from … Brad Myles, CEO of Polaris, operator of the National Human Trafficking Hotline Ed Bastion, CEO of Delta Air Lines Camila Wright Zolfaghari, vice president of policy at the trafficking-prevention group read more

  • 202 | Mitch Patel Redesigns the Future of Vision Hospitality
    DESIGN & DEVELOPMENT
    February 27, 2019

    202 | Mitch Patel Redesigns the Future of Vision Hospitality

    This week, Lodging Leaders focuses on Mitch Patel and his company, Vision Hospitality Group in Chattanooga, Tennessee. We will hear from Mitch about how he has remade Vision Hospitality Group to capture new segments of travelers and capitalize on new and emerging trends in guests’ needs, wants and expectations. We also hear from others involved read more

  • 201 | A New Story: Lodging Leaders Shifts to New Format with Judy Maxwell
    LODGING LEADERS
    February 20, 2019

    201 | A New Story: Lodging Leaders Shifts to New Format with Judy Maxwell

    Judy Maxwell is a veteran news journalist of more than 30 years. She has been a staff writer and editor at newspapers in Pennsylvania and Georgia. Most of her career has been dedicated to covering business news and events. Over the past seven years, Judy has worked with Asian Media Group, publisher of Asian Hospitality, read more

  • 200 | Excellence Wins with Horst Schulze
    GUEST SERVICES & PROGRAMS
    February 13, 2019

    200 | Excellence Wins with Horst Schulze

    Horst Schulze is Founder, Chairman and CEO of the Capella Hotel Group, and Co-founder & Former COO of The Ritz-Carlton Hotel Co. Schulze is a legendary leader and global titan of business and the author of Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Zondervan/HarperCollins). His visionary and disruptive read more

  • 199 | Creating a Sense of Place Through Themed Design with Peter Sawatzky
    DESIGN & DEVELOPMENT
    February 6, 2019

    199 | Creating a Sense of Place Through Themed Design with Peter Sawatzky

    Peter Sawatzky is a partner at the Imagination Corporation, a unique family company based in British Columbia, Canada, that specializes in the design and construction of one of a kind signs and themed architecture. With more than two decades of experience building themed attractions, there is very little he can’t imagine and then create. Merging read more

  • 198 | Energy & Experience Turn Into Results with Jyoti Sarolia
    AAHOA
    January 30, 2019

    198 | Energy & Experience Turn Into Results with Jyoti Sarolia

    Jyoti Sarolia is a third-generation hotel owner from San Diego. She serves as Chief Operating Officer of Ellis Hospitality that operates seven properties and she just completed a one-year term as Chairman of the Choice Hotels Owners Council. Her original career choice was to be a lawyer, but now she is raising the bar in read more

  • 197 | Loyalty Program Fraud Awareness and Prevention with Josh Galun
    LODGING LEADERS
    January 23, 2019

    197 | Loyalty Program Fraud Awareness and Prevention with Josh Galun

    Josh Galun is the Hospitality & Travel Lead at Excella in Washington, D.C. He’s has been at Excella for over 8 years and most recently joined the Excella Leadership Team in 2018. Josh has wide-ranging experience in project management, custom software development, process definition, IT security, data warehousing, and digital analytics. He currently focuses on read more

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