LODGING LEADERS

Straight Talk About Hot Trends

A weekly podcast that examines news and topics trending in the hospitality industry, shared through engaging stories told by co-hosts Jon Albano and Judy Maxwell, and amplified by interviews with experts and other thought leaders.

237 | Shop ’Til You Drop: Hospitality procurement specialists manage a mixed bag of challenges

  • 173 | Optimize Your Hotel Website to Convert with Chris Dayley
    LODGING LEADERS
    August 1, 2018

    173 | Optimize Your Hotel Website to Convert with Chris Dayley

    Chris is a digital marketing entrepreneur, speaker, and neuromarketer who gets excited about helping businesses learn what their users want on their website, using psychology based testing and analytics. He started his Conversion Optimization agency Dayley Conversion in 2014, which he later merged with Disruptive Advertising, where he currently works as VP of site testing read more

  • 172 | This Unique Moment for Hotel Investors with Morgan Sickles
    LODGING LEADERS
    July 18, 2018

    172 | This Unique Moment for Hotel Investors with Morgan Sickles

    Morgan Sickles is a senior vice president of Aries Conlon Capital’s originations and business development team. He specializes in arranging high-leverage, non-recourse, bridge and permanent loans with cash out for hotel and commercial real estate properties nationwide. Prior to joining Aries Conlon Capital, Morgan founded Atlantis Advisors, a nationwide hotel services provider. About Aries Conlon read more

  • 171 | The Engine that Drives the Hotel with Stan Turkel
    LEADERSHIP
    July 11, 2018

    171 | The Engine that Drives the Hotel with Stan Turkel

    Stanley Turkel is a recognized authority in the hotel industry. He operates his consulting practice serving as an expert witness in hotel-related cases and providing franchise consultation and asset management. Prior to forming his hotel consulting firm, Turkel was the Product Line Manager for Hotel/Motel Operations at the International Telephone & Telegraph Co. overseeing the read more

  • 170 | Why Digital Knowledge Management Matters to Hotels with Rev Ciancio
    LODGING LEADERS
    July 4, 2018

    170 | Why Digital Knowledge Management Matters to Hotels with Rev Ciancio

    David “Rev” Ciancio serves as Director, Industry Insights for Yext, where he works to ensure customer success as they deploy the Yext Knowledge Engine on behalf of their businesses. Over his 20+ year career, he has managed business development, digital marketing, and social media strategies for a wide range of entertainment and hospitality companies. When read more

  • 169 | Leading from the Front with Damian ten Bohmer
    LEADERSHIP
    June 27, 2018

    169 | Leading from the Front with Damian ten Bohmer

    Damian ten Bohmer currently serves as IHG Senior Director of Commercial for the Middle East. He possesses a proven track-record of success in on-property, regional sales, marketing, brand management, digital marketing and channel management. Over the years, Damian has demonstrated the ability to build productive relationships with both internal and external partners, and create teams read more

  • 168 | Reducing the Risks of GDPR with Brian Dass
    LODGING LEADERS
    June 20, 2018

    168 | Reducing the Risks of GDPR with Brian Dass

    Caveau co-founder and CEO, Brian Dass, is a highly accomplished travel executive and entrepreneur widely recognized as one of the leading pioneers in the hospitality e-commerce and digital reservation industry. In his more than 20-year career, Brian has launched multiple online hospitality technology and marketing firms including Timeless Hospitality (acquired by TravelClick) and Open Hospitality read more

  • 167 | Why You DON’T Want Money with Andrew Gardella
    LODGING LEADERS
    June 13, 2018

    167 | Why You DON’T Want Money with Andrew Gardella

    Andrew Gardella is chiropractor who has worked as an Access Consciousness facilitator since 2011. He graduated from school Magna Cum Lade with BAs in Biology, Psychology, Cognitive Science and then received a Doctor of Chiropractic from Palmer College of Chiropractic. Along with various chiropractic techniques, Dr Andrew also studied BodyTalk and is a certified practitioner. read more

  • 166 | Create a Moment of Truth with Quentin McElveen
    LEADERSHIP
    June 6, 2018

    166 | Create a Moment of Truth with Quentin McElveen

    Quentin McElveen is a graduate of the University of South Carolina, and holds a B.S. degree in Hospitality Management. He is a passionate Hotel Operations Manager who has excelled in several positions within full-service and select-service hotels. He believes that employee empowerment and communication is important to the success of hotels. As Quentin thrives in read more

  • 165 | Monetize Room Downtime and Improve Guest Experiences with Yannis Moati
    LODGING LEADERS
    May 30, 2018

    165 | Monetize Room Downtime and Improve Guest Experiences with Yannis Moati

    Yannis Moati is CEO & Founder of Hotels By Day, the premier provider of day-stay hotel spaces in the United States. Yannis has nearly two decades of experience in travel, from guiding tours in Europe at a young age, to co-founding an exotic travel agency, to directing a New York-based global tour operator company. Having read more

  • 164 | If You See Something, Say Something with Mick McKeown
    HUMAN TRAFFICKING
    May 23, 2018

    164 | If You See Something, Say Something with Mick McKeown

    Michael (Mick) McKeown is the Executive Director of the Homeland Security Advisory Council (HSAC) and Campaigns at the U.S. Department of Homeland Security. He brought over fifteen years of expertise in state, city, and local government prior to his appointment at DHS. As Executive Director, Mick oversees the Homeland Security Advisory Council (HSAC) and its read more

  • 163 | 14 Ways to Boost Hotel Revenue and Profits with Rob Russell
    LODGING LEADERS
    May 16, 2018

    163 | 14 Ways to Boost Hotel Revenue and Profits with Rob Russell

    Robert Russell has been an innovative leader in digital, social and mobile marketing for over 20 years. He has worked with major global brands and smaller companies in almost every aspect of digital marketing and e-commerce, including reservation and transaction software, mobile applications, social media marketing, search engine optimization, email marketing, and website user experience. read more

  • 162 | Helping Hoteliers Make Better Tech Decisions with Jordan Hollander
    LODGING LEADERS
    May 9, 2018

    162 | Helping Hoteliers Make Better Tech Decisions with Jordan Hollander

    Jordan Hollander is the co-founder of Hotel Tech Report, the premier global research platform for hotel technology. He was previously on the Global Partnerships team at Starwood Hotels & Resorts. Prior to his work with SPG, Jordan was Director of Business Development at MetWest Terra Hospitality and Research Associate at Sapience Investments where he covered read more

  • 161 | Going from Zero to Speech with Jeff Craven
    LODGING LEADERS
    May 2, 2018

    161 | Going from Zero to Speech with Jeff Craven

    Jeff Craven is a self-described copywriter, speechwriter and presentation whisperer. He is the President of Thoughtcraft LLC, a communications company that serves senior executives, consultants and business advisors. In This Episode, Jeff Reveals: The speech writing process he used while helping me prepare for my recent talk at the Vesta Hospitality Annual Meeting, including: Setting read more

  • 160 | Sales-Focused Live Chat and Messaging with Chris Douglas and Michael Foltz
    LODGING LEADERS
    April 25, 2018

    160 | Sales-Focused Live Chat and Messaging with Chris Douglas and Michael Foltz

    Hoperator is a sales and messaging platform designed to help travel and hospitality businesses increase revenue, provide customer service and build guest intelligence by connecting with their potential customers and guests in their preferred messaging channel. Chris Douglas – CEO/Cofounder Prior to cofounding Hoperator, Chris built a career in advertising as a creative. During this read more

  • 159 | The Power of a Tribe with Jon Albano
    LEADERSHIP
    April 18, 2018

    159 | The Power of a Tribe with Jon Albano

    I just had the honor and privilege of speaking at the Vesta Hospitality Annual Meeting in San Diego, Calif. Knowing that I’d be addressing their amazing team of GMs, Directors of Sales, and Corporate Office Executive staff, I decided to talk about the power of a tribe. This episode is that speech. Enjoy! In This read more

  • 158 | 3 Key Elements to Being an Effective Leader with Gary Douglas
    LEADERSHIP
    April 11, 2018

    158 | 3 Key Elements to Being an Effective Leader with Gary Douglas

    Gary Douglas is an investor, a business owner, and a multi-millionaire. He’s also a psychologist, and a sought-after international speaker who empowers people to know that they are the source for creating a life that goes beyond the limitations of popular beliefs and conditioning. Gary founded Access Consciousness® 25 years ago – a $10M+ global read more

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